Encina Bicycle Center

Dave McCargar

Excellent experience with the team at Encina Bikes. Brought my Specialized bike in for a couple of minor noises for them to diagnose - They identified an issue with the frame that needed to be addressed by Specialized. They drove the entire process end to end, and communicated frequently during the process. Very thankful for their assistance!

Miguel Fierro

Sorry I'm not your up tight white boy like everyone that works there but I go there to Purchase A bike and get rudely looked at like I did something wrong and go to ring me up and got denied because I had to many gift cards they were all present for my birthday bye my family and now I got to go home bike less walking back to Brentwood thanks fellow bike riders much appreciated

Leeann Alford

Amazing staff and customer service, brought my son's electric bike in as one of the wheels went flat on a Friday evening. The guy was straight forward that he was unsure if he would be able to get it finished over the weekend. So we didn't expect to have it back until Monday, but he said he would try to work it in as they are tuffer than a standard bike to repair. Come today Saturday, I received a call in the Morning that it was done, WHAT 😁 that's amazing. Go to pay the quote he gave me for labor and parts, to find out it was not was expected and it was less than what we were going to originally have to pay, and they did extra work that was not expected. I am so happy with the quality and the work they performed.. Don't hesitate they are an honest business.

Jason fabrizio

I have had the good fortune of living in Clayton for 20+ years. We have purchased several bikes from the Clayton store. Today, however I treated myself to a new specialized series 2 stump jumper! The Clayton staff was amazing. They told me a lot about the bike they just didn’t have my size. There level of knowledge on bikes is very comforting. Today in Walnut Creek Everett and another young man took me thru the entire bike and we sealed the deal. Everett was awesome I told him I haven’t rode mountain bikes in about 10 years, and he gave me ton of great info, explained everything perfectly. Also suggested some basic riding gear that I also bought. You can’t buy this kind of customer service these days in any industry. Such a great experience! I will be a customer for years to come!