Walgreens

Bianca B

I have been diagnosed with ADHD since I was a child. During the pandemic when I had lost my health insurance I switched to a Telehealth company because thats all I could afford. I am transitioning to another provider in the next 30 days but in the meantime the new doctor wanted to the telehealth company to issue the last prescription so I could be covered and there would be an overlap in services. This is the VERY first time i had this prescription sent to Walgreens When I show up today to pick up my prescription, the pharmacist refused to fill it told me to "get a real doctor" and when I asked him to explain because this doesn't make sense to me. He said the laws had changed. I said the laws don't change until October. He literally waved his had in my face and dismissed me while he turned around to start counting pills. I was upset and my raised I told him he could not treat me like this and I asked for his name and license number. His response was to call security to ask me to leave. He never asked me any questions. He didn't explain He treated me as if I respect is something that I don't deserve based on what he assumed about me. There was ZERO level of empathy or care that this might actually screw up the treatment plan that TWO medical providers signed off on. He refused to give me his name and the pharmacy tech told security she wasn't allowed to share information. He treated me like a drug addict stealing drugs and not a patient with a treatment plan and customer of walgreens . If i was an addict wouldn't i have picked it up the day it was issued instead of 2 weeks later? Furthermore according to the state law in California, Pharmacists can refuse to fill prescriptions, but they have to provide some form of patient protection (such as referring them to another pharmacist on duty). That wasn't done. He turned around and went back to work. This was a HORRIBLE experience and I will follow up on the complaint that has been filed because there ZERO reason why picking up a prescription should result in humiliation and tears.

Alori

It's actually kind of incredible how difficult it is to get meds from this pharmacy. Ten days it's been now, and they're telling me I'm not even going to end up getting it today. Going this long without meds is medically concerning, genuinely, but every time I ask them if they can make sure to get it to me on time next time they just shrug 🤷🏼‍♀️

Josue Perez

I want to pick up a prescription at 9:45 on a Wednesday (store hours are 8am to 9pm). The store was close, I asked a worker not the nicest person but I ask. When you are you opening he said in 30min. I have to go work I'm mad man.

TL Winslow

So glad Walgreens rebuilt and returned to this location after vandals destroyed this location roughly 18 months ago. The story is very important to the local community.