Kaiser Permanente, Fabiola Building

Chris High

By far the best designed building in the Oakland group. It has so many ways of enjoying the experience including the interior open space which is part of orienteering your way to your destination, (not cut off by windows like the 3600 B'dway Bldg.) Exterior garden spaces to wait at, a beautifully located café with the best view of the interior "canyon". All these make the experience reinforcing -not drab and boring. Everything's clean, the elevators plenty and capacious, but if you want to take the adjacent stairs -even they are sculptural and enjoyable!

Paul Morales

Pharmacy located in the building as well as a small food cart at the end of the first floor near the men's restroom.

Teresa Epps

Tried to fill an OTC eye drop product with a prescription from my doctor so I can use my FSA dollars, the Pharm Tech, she read it WRONG and entered it as a glucoma medication. I’m glad I checked the box before I paid and noticed their mistake. When I explained to the tech this isn’t the correct meds and he had the nerve to say that’s what your doctor wrote. After showing him the photo of the hard copy script that the doc had written for the OTC product, he had to verify with the tech who originally entered the script in their system instead of verifying the actual pharmacist about the difference between the medication. As a new KP member, my experience is not the best and I won’t forget it either. It seems that the pharm techs and my doctor lack listening skills and everyone speaks at you in a very condescendingly tone too. While I wait another 20-30 mins to have the correct eye drops filled, very disappointed. Let me share my other experience with my PCP at KP involving the Pharmacy. First my KP doctor, she canceled my pharmacy request to have a new medication filled at KP that I transferred in from CVS without talking to me. Her assistant called me to give me the doctor’s message that she didn’t approve the medication. The doctor doesn’t understand my condition, it’s medically necessary, but it’s ok, I transferred it out back to CVS and got it filled with no problems, and it’s the same price as KP. Then, to get a script written as an OTC for FSA elig items took just about a week for her to understand the process. That was ridiculous with all the back and forth over email explaining why I needed a script written, the doctor said I needed to talk to my employer about my FSA account. Back to getting my drops. The price of the otc eye drops processed as a prescription costs significantly more than what they advertise on the shelf without the script. I don’t know why there’s a price difference it’s OTC. The only difference is that I’m trying to use my FSA debit card and got a script for it so I can file a claim. Wish the pharmacy was transparent on costs for all FSA elig products in there.

Bryce Harenburg

I always get good service here. It is a bit crowded, and they usually dissuade you from getting an appointment if they can avoid it. If you truly need to see a doctor, just keep pressing for it, and they will eventually relent.