The UPS Store

Category: Shipping and mailing service in Mountain View, California

Address: 650 Castro St Ste 120, Mountain View, CA 94041, USA

Phone: +16503908400

Opening hours

Sunday: 10AM–3PM

Monday: 8:30AM–7PM

Tuesday: 8:30AM–7PM

Wednesday: 8:30AM–7PM

Thursday: 8:30AM–7PM

Friday: 8:30AM–7PM

Saturday: 10AM–3:30PM

Reviews

Alexandra

Jul 10, 2022

The staff here are super friendly and courteous. I prefer this UPS over others just because of the great and helpful atmosphere

T.C. Cheng

Dec 31, 2021

Michelle (owner) helped me through a difficult fingerprint card order. I have badly disabled fingers. I appreciate the extraordinary patience and accommodating extra steps. I’ve been coming here for several years and the store always served my needs for packages, notary, and recycling. Thank you.

Samuel Rodriguez

Nov 6, 2021

I called and spoke with Sharon over the phone, who made an excellent first impression with her knowledge about packing my delicate artwork, and with her speed of quoting prices when I asked about every different option. She even knew details about USPS's dimensional weight limits and USPS's minimum packaging protection requirements for insurance purposes (you read that right, USPS, not UPS). She's an absolute pro. In fact, I considered an alternative cheaper place to get my packaging done, but her knowledge totally sold their service. And I'm super glad I went with this UPS store, because my artwork made it to an international destination (via air) unscathed. So their packaging service might seem pricey, but it was well worth it for me. I've also used this location to buy shipping supplies, to return Amazon items, and to buy one-off battery hazard warning labels for shipping. I highly recommend this location.

J L

Nov 10, 2020

James was very helpful. I went there to drop off Amazon return packages. I put two labels on one box and 3 items inside. One of the three items has a bar code return label. Amazon customer service told me I could do that, but James told me that we shouldn’t do that. If we do that, we might not get all the refunds, because the person who opens the package at Amazon might just scan one label. He opened package and separated and resealed each one individually. I didn’t have to make another trip and all the trouble... especially given the pandemic situation.. Thank you, James. Kindness can go a long way... I’ll make sure paying it forward. If we could all strive to be kind to one another, what a wonderful world we and our children would live in.

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Questions & Answers

Are you open on Sunday?

The UPS Store | Jun 24, 2022
The UPS Store | Jun 24, 2022

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Are there p.o. boxes at this location?

Susan Diaz | Aug 23, 2021
Jim Klemens | Aug 23, 2021

You can only have a Post Office Box at a USPS post office. The UPS Store has private mail boxes.

What are the charges for parcel for India

purnima panchal | Aug 24, 2018
Jim Klemens | Aug 23, 2021

Depends on how fast you want it delivered, weight, and dimensions.

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