Rolling Hills Clinic

Theodore Brown

I have been going to this clinic for a year-and-a-half and I have ran out of my medication three times. This time I had to go down in person and demanded action to get my medication filled before I run out. This is not acceptable. A mental health patient should not run out of their medication because the office can't get their job done. Courtney is terrible. The only time she ever calls me back to set an appointment. I should not have to call several times just to get my medication late

Kelsey Souza

My daughter had an apt that I booked 2 months ago for her very first dental apt today. On Friday I called to verify if she could still be seen for her apt as she does have a cough and runny nose but was tested and confirmed negative results! The receptionist said she may need to reschedule, she placed me on hold to ask the doctor if I would need to reschedule the apt. She got back on the line and said the Dr. said we would see her and that it was okay. I then confirmed my apt that wasoriginally scheduled for 8:30am but called and left voicemails stating they rescheduled it (without speaking to me) to 4:10pm I told her I would try to make it there as I was planning her apt to be in the morning at 8:30 she said that’s fine. I got to her apt today at 4:02pm for check in and walk up to be screened, the screener asks if she has any symptoms I tell her yes cough and runny nose but has been tested negative for Covid and the Dr. okayed her to be seen! The screener says due to protocol I still have to check, comes back and says that they were waiting to hear back I said okay. Another lady looks to be reception comes over to tell her she needs to reschedule, I hear and I say no once again I had already talked to the Dr and they said it was fine for her to be seen today! She said to me due to protocol we have to reschedule because the girls don’t recall you calling in on Friday to verify this and the Dr. is in the room with a patient. I respond with okay well I will then wait for the Dr. so they can check with him. She goes back in and comes back out moments later saying she spoke to the Dental Director (not the Dr. who I asked them to speak too) saying because of protocol and not being sure she is negative we have to reschedule. Sorry. I say no that’s ridiculous. Needless to say I will NEVER TAKE MY DAUGHTER HERE AGAIN! Why would the receptionist not document that in her chart that the dr. Okayed her to be seen! I drove from cottonwood for to be told after verifying that she wouldn’t be seen!

khrystyne wright

Amazing clinic! Awesome staff! From the first time coming in everyone is so friendly. Gentle care and they explain everything to make you feel comfortable. I make the drive from Redding and its totally worth it♡ thank you

INVICTA INVICTA

A visit to the dentist is rarely 'fun' and getting a deep cleaning complete with numbing is even less so but hygienist Kristi Cordero made my experience as painless as possible while doing an excellent job on my teeth and gums. She was extremely competent, explained everything well and kept me comfortable during all my appointments and I highly recommend her if you go to this dental clinic. The rest of the staff were lovely too! Thanks for making me less nervous to go to the dentist!