Flex World Fitness

Hope Riale

Although the prices are very reasonable, this place is very sub par. The customer service is also lacking. I was a member for five months. I'm not going to lie, I probably only went for about two months. I don't expect state of the art equipment but I do expect clean equipment. Machines look like they've never been dusted or cleaned. The lockers in the locker room are beaten up. But that isn't why I am giving a two star review. It was on me for not doing a tour before I signed up. The two star review is for the fact that when I did go in to try to sign up, i stood there for about 15 minutes before i was helped. There wasn't anyone to be seen. Maybe they were using the bathroom, i don't know. At one point I had to call because they sent out a group text to my mom and my sister about a missed payment. No other notification. Just a group text putting my business out there to my family. Yes, I had forgotten to call after cancelling my card but they should have called me, not send a group chat to my mom. Later, i called to redo ANOTHER payment because my new card didn't go through for them. This time I did get just an email. I decided to cancel my membership because it's a waste to keep paying for it because I don't use it. So, I called. A young girl picked up the phone and explained there would be a two month fee to cancel before the year membership was up. That's fine. I knew there would be a fee. I guess the girl put the phone down thinking I couldn't hear her and started asking another older woman questions. The older woman started saying things about how she knew who I was and a I'm a problem person so she needed to take my card and charge it before she got off the phone with me. (Mind you this is only the second time I have ever called there.) The young girl was kind enough to defend me and say that I told her it was okay to charge my card. So the young girl does, it goes through, and you can hear the older woman audibly "hmph " in the background. Girl gets back on the phone with me, said she did it and cancels my account. I very kindly let her know I could hear everything that was said and she probably shouldn't just put the phone down. She should have a good day and I hung up. I don't appreciate being badmouthed, let alone falsely and very loudly thinking I can't hear. I'm genuinely baffled. This was just crazy.

Alison Emerson

Best gym around! Make you feel welcome no matter what fitness level! They have been a huge part of my weight loss journey.

Corinnia Mcallister

I love this gym! A really nice variety of equipment. Everything is always very clean! The people who come to the gym or respectful of one another's time. I have no complaints. I've been a member for a year-and-a-half.

Mike Musgrove

Great gym for both cardio and iron addicts alike. You could be a serious bodybuilder and be fine at the gym. Multiple squat racks, benches, a deadlift platform, etc. If you can't get strong in this gym, you need to take up knitting.