New England Kenworth • Concord

Category: Truck dealer

Address: 24 Hall St, Concord, NH 03301, USA

Phone: +16032262000

Opening hours

Sunday: Closed

Monday: 7:30AM–12AM

Tuesday: 7:30AM–12AM

Wednesday: 7:30AM–12AM

Thursday: 7:30AM–12AM

Friday: 7:30AM–12AM

Saturday: 8AM–12PM

Reviews

Tt Kruse

Jan 11, 2022

Mary Beth from Patsy's is a beautiful warm loving soul. It is not about money. Thank you

J W

Oct 27, 2021

Very disappointed. We have had nothing but issues and seemingly nonstop repairs since we brought our truck in for PM and minor service. The service advisor had horrible communication and lied about things that were simply forgotten. Due to the lack of integrity, it is hard to have trust in the services that were provided and even more so in what they were recommending. We ultimately removed the truck and brought it to a different location.

Dawn Worsley Newton

Jul 12, 2021

I was able to get a part no-one else in several states had. They had it ready for me to pick up. It was a seemless transaction.

Craig Talbit

Aug 7, 2018

The technician Kevin C. At 24 hall st location.Was remarkable with his customer service and treated my T800 with upmost quality,very good tech and recommended to all my fellow co workers to bring him their trucks. Thank you Kevin C for your quality services.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Aug 23, 2022
New England Kenworth • Concord | Aug 23, 2021

Hello! Thanks for the question! Per the City of Concord, NH masks are required to enter our buildings. If you don’t have a mask on you, we provide them at our reception desk, as well as our parts and service counters. Additionally, you will see hand sanitizer just about anywhere you walk in the building. Our employees are asked to ‘mask up’ when they are not within the confines of their own office/work space. Each morning, our Service Manager wipes down and sanitizes all door knobs, touch points, and any other area which may be touched by more than one person. We also have acrylic panels at each counter separating our employees from our customers to cut down on any possible airborne contact. Also, if we need to work inside the cab of a customer’s truck, we have battery powered sanitizers which we will use to spray the cab down after we are finished working on the truck. Please let me know if you have any additional questions! Thank you for your inquiry!

does your shop have the ability to clean DPF catalyst filters

Robert Wasowski | Aug 23, 2020
New England Kenworth • Concord | Aug 23, 2021

Hi Robert, We do not have a DPF cleaner at our location in Concord. That said, we do have one in our Burlington, VT location, as well as our South Portland, ME location. We work with them regularly to get DPF's in the Concord area clean and back to us in a timely manner, using our intercompany shuttle system that runs on a consistent schedule. Please let me know if I can answer any other questions for you! Thanks for your inquiry! Regards, MaryBeth Alosa President

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