Northwell Health-GoHealth Urgent Care

Brian

The nurse and PA were very kind and when I presented a brown near dime sized mark on my elbow that I hadn't seen three days before, they kindly informed me it was an abrasion and not skin cancer. They told me it would resolve and heal within the week and if it didn't to see a dermatologist. Sore enough it has and they told me it was an easy mistake to make but skin cancer couldn't appear that quickly. Sent me on my way with a smile.

entang led

Absolutely horrible front desk lady. I drove 30 minutes to this location because they were open and was gonna close at 8. I reached there 7:25. Asked I need to get a covid test done. The lady SIGHS and asked if i have a reservation, i told her no. She said we don't have much time you can come back tomorrow. I asked her, isn't it a walk-in clinic? She says, yes, it is. I said. Okay...then... it's a covid test, not gonna take much time. Please see if you can do something. She SIGHS again. And asked if I'm in the system, i said i don't think so. She literally said, "of course you're not- SIGHS" like are you frekin kidding me? Is this how you speak to the patients? Have you been forced to work here? Or are you not being paid to speak to patients in a normal tone? Absolutely disgusting behavior. I took a picture of the waiting room. NO one was waiting to be seen. I waited outside in my car to see if any patients walk in, but No one did. She lied. She did not want to put me in the system because she was too tired. She turned me away rudely. Beware folks, I'd avoid going there.

Sabrina Mercedes

I missed my primary doctors appointment by going to the wrong location so I decided to go to an urgent care for what I made my appointment for. The gentleman who was working up front in the late afternoon told me there'd be a 2 hour wait and said I was better off staying than leaving. (I mentioned leaving and coming back) He told me he'd try to get me in sooner and just a few minutes later told me as soon as the next person left, I would be able to be seen. The doctor was nice and sent out a prescription for me. I was so thankful that they were able to get me in much sooner than expected.

Elizabeth Wong

I took my son on Saturday to see the doctor because he had a eye infection, well the doctor prescribed an antibiotic, when I went to Walgreens pharmacy they told me that the antibiotic was discontinued, they tried to call the urgent care a few times, nobody picked up the phone and you can't even leave a message, I tried to call a few times but nobody answered the phone and again you can't leave a message either, I went back to the urgent care on Sunday morning to see if they could change the prescription, it was the only thing that I was looking for because my son's was getting worse and now the other eye started to get red, they told me that I needed to see the doctor again for another prescription, really?????? and of course this meant that I have to pay a co-payment again. I left the urgent care very upset, and I had to use tea and other things to calm my son's eye discomfort, I took my son to HIS doctor yesterday and he is doing much better now. I don't think I'm going back to the urgent care again!