Address: 1033 Union Ave, Laconia, NH 03246, USA
Phone: +16035284390
Sunday: 9AM–4PM
Monday: 7:30AM–6PM
Tuesday: 7:30AM–6PM
Wednesday: 7:30AM–6PM
Thursday: 7:30AM–6PM
Friday: 7:30AM–6PM
Saturday: 7:30AM–6PM
Kristin LeComte
I am so happy with my experience at VIP. I was having trouble from another auto shop: I was scheduled for an appointment for tires, but they kept giving me the runaround about why they didn't have the 4th tire. Even as of this review, that shop has not called me back and it's been 2.5 weeks since my initial appointment. I had a nail in my tire and kept losing air! Frustrated, I called VIP. Not only did they have all the tires I needed in stock, but they fit me in the same day to have it done, within 3 hours of my call. Jeremy Gooden was so helpful, as well as the mechanics who worked on my car. I bought wheel covers from O'Reilly, and they put them on for me; they saw I had an improper colored lightbulb in my turn signal and changed it out for me - all free of charge. I am so impressed with the service I received, and they now have a loyal customer who will keep coming back!
Bob Russo Electric
Went down to VIP in Laconia on a Saturday not expecting to get service last minute. Got a screw in my tire and it was losing air rapidly I managed to get there. Talked to the manager he said he didn’t have anybody available but he would look at it. Went inside the parts department he help me buy a a patch kit. Walked outside with me to the car and he repaired my car tire. When I went to pay him he wouldn’t take anything. You don’t see that much these days. Thank you VIP you prevented us from being stranded
Kaycee
This business is great! I popped a tire and in an effort to get a new one, I called without having previously had an appointment and they got me right in. The guys were very efficient with getting my tires and an oil change done. I would recommend!
Jon Judge
We needed work done on two of our vehicles, one of which was unexpectedly going back to college with our daughter the next day. The folks at VIP Auto were great about getting us in and doing the work on our cars. We needed a number of services done. We were told exactly what was needed, how long it would take to do the work, and they made sure nothing else was needed on our vehicles. The staff was friendly and outgoing. They made sure we were informed about everything they were doing on our vehicles. We highly recommend their services to anyone in need of car repair.
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Thank you for asking! You can find all of our COVID safety practices here on our website: https://www.vipauto.com/vip-tires-service-covid-19-faqs/ We require that employees and our customers wear masks, maintain social distancing when in our waiting rooms or other public spaces. We will sanitize your vehicle before returning it to you, wearing our masks and gloves when inside your vehicle, and we offer curbside service, text updates, and text to pay or contactless pay options. Just call your local store for more details.
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