CVS

Juan Carlos

Worst customer service ever. They told me the pharmacy is closed at 12:30-1:00 and it was 12:28, so it was not event the closing time strictly speaking.

Dom Kulesa

The worst CVS I been to. The manager is extremely rude & condescending over the phone all because the pharmacist was refusing to do her job over something regarding my insurance. When I prodded her to do it she hung up on me. When I called & spoke to the manager he instantly sided with the pharmacist before I could even give my side of what happened. He kept talking over every-time I spoke & when I simply asked him to let me finish speaking, his ego made him upset & he also hung up.

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Friendly staff who are often happy and perky, clean store and well organized store, it is usually stocked up properly, and manager is a nice and decent person.Bathrooms are usually clean and don't have any odors. Pharmacy is clean and look decent, usually understaffed and okay pharmacists. As a whole; one of the only CVS stores in the Hadley/Amherst area where the staff actually care about the appearance of their store and cares for their customers.

Erika Mayer

I refilled my prescriptions here and they were supposed to be ready in the early afternoon. I stopped in at around 8:30pm and was told that they completely ran out of one of the two medications and might not have it for a couple days, yet they didn't contact me about this at all. It's now too late in the day to transfer the prescription to another CVS. I'm definitely switching to a different pharmacy because somehow getting prescriptions here is always needlessly complicated and slow, even when those prescriptions are really important. Edit: my new pharmacist tried twice, once for an hour, to contact them to transfer my prescriptions and they won't pick up their phone.