United States Postal Service

Jordan Jackson

Charlene was able to locate a package for me and get it redelivered the next day. The team here has always reached out quickly to assist with my claims. Thanks for all of your help!

Sarah Fahey

Worst postal experience ever and horrible customer service. There was a misunderstanding with my dog where she was outside when the carrier entered the gate and he saw her walking on the grass and immediately walked out and left a note that my mailbox would have to be moved outside and that he was withholding my mail. I contacted customer support immediately and explained that the dog would no longer be staying at the house after a couple of days and she was very nice and helpful and said that the mail should be delivered as normal. However, this post office emailed me in regard to my call with the general customer service and vaguely reiterated what the postal carrier wrote on the note with nothing else. No explanation, just saying that I had to move the mail box. She also said that the dog had chased the carrier out of the gate, which was wholly untrue, as she did not get close to him whatsoever. Now I do not have my mail and I am pretty sure the San Clemente customer support gave me the wrong number to contact them because my phone keeps on ringing for about 2 minutes whenever I try to call.

LOVE ABYSS

From Lost packages, to Accidentally sending it back and now dealing with a stolen package! My iPhone screen protector was delivered a week ago! It went to the facility and never got delivered!!! Now no one in the office can locate it This place is the worst. Just shut it down already

Just Hannah

AVOID IF POSSIBLE! . I had a package being sent to the wrong address by fault of the sender and was told by FIVE DIFFERENT PEOPLE there was nothing I or they could do about it. They said I could not redirect the package and I could not have it held for pick up by someone I did know in that area! I spent three hours on the phone just trying to talk to their customer service representative and was ultimately told " looks like your SOL" by the supervisor. I ended up having to contact the sender and that is when we discovered that THEY STOLE/LOST MY PACKAGE!! This is the absolute worst service I have ever had the misfortune of dealing with. Would give no stars if I could.