Domino's Pizza

Georgita Jr

I never write reviews for fast food joints unless it's very good or extremely bad service. Turns out its the latter. I order the same item since the past 1 year; Half cheese, half chicken buffalo. Whenever I had to order pizza, we choose this place as it is the most convenient and closest. Every time we ordered, there would be some miscommunication. However the last time we did, they completely threw us over the phone, saying it is unacceptable do half and half with chicken buffalo. I say, alright no problem, maybe I could talk to them to find out why, or what happened as they are not doing the half half anymore. I go there to pay, and I tell them that I have been getting my usual since over a year; I was just wondering what happened. The cashier just completely decided to ignore my question and asked me to pay right away; ignoring my question. They wanted us to take the pizza and leave asap. Long story short, really terrible service and held the conversation rudely. Very disappointed.

Ally V

I ordered from this dominos and had the worse experience with a delivery driver Jeremy he was blowing up my phone with 10+ calls even after the order was dropped off. Then continued to harass text me about his job and then continued to text me coming for me about my “common curiously for people” when yet he doesn’t know me at all VERY UNPROFESSIONAL AND UNCOMFORTABLE I don’t appreciate him to contact me with anything else about the pizza.

Yarns of Love

I will not be ordering from Domino's again. When you have your products delivered they add a dollar to EACH item you ordered. THEN there is an ADDITIONAL $4.95 for a delivery fee. I don't want to sound stingy or anything but those extra fees will cut back on what I give for a tip unfortunately. Those extra fees are only going to end up hurting the driver and the tips they receive rather than hurt the company. Just thought I would leave this review so that everyone knows before having something delivered. IF you can, its cheaper to pick up from the store. If I would have been able to pick it up I would have saved $10!

Sam Dean

The photos I'm uploading are from two separate orders, delivered by two different drivers. The pizza was cold and the cheese was clearly stuck to the box. Pizza was so greasy, the grease seeped through the box onto the table. Other pizza places usually put something in the middle of the pizza to make sure the box lid doesn't come down, and also put the pizza on wax paper or another piece of cardboard to catch the grease, I'd look into this. As for my pizza temperature, this Domino's shouldn't be allowed to deliver to West Springfield. That sandwich was OK, despite the fact that it wasn't cut remotely evenly and there was just as much sauce inside my sandwich as on the outside. Since it was cut like that I probably lost a good 15% of my sandwich lol but it's okay, I wasn't too hungry that day anyway. One of the drivers, kid with dark curly hair, I think he drives a Subaru wagon, was kinda rude/dismissive, almost like he was upset that I ordered food in the first place lol. I tipped him $6 on a $12 order, whatever. At least both orders came made correctly, which is a problem I've experienced at other Domino's locations. TIP TO READERS: Order here if nothing else is open and you have no way of getting to Cumberland Farms for a pizza, that's why I ordered from here.