Inland Empire Autism Assessment Center Of Excellence

Dark Ariel7

As another review said, call constantly and no one answers. Leave a voicemail and no one replies. You would think a place for people that have trouble making and keeping appointments would make it easier to you know... make an appointment?

A Rathernotsay

(Originally edited my post over a year ago, to respond. Originally posted very long ago, a few years before covid, just for the record- today received a Google poplarity notice that caused me to notice that the Autism Center deleted their rebuttal of my review, after I had edited it to state that I stood by my initial review. Interesting.) Tried an eval, took months to receive their evaluation, which was not even an official diagnosis. Was told a follow up for official diagnosis could be 8 months away. No waitlist, just wait for a call they said. Double check at 6 & 7 months, to see if an appointment could be made yet. Was told they were full and they'd call. Called at about 8.5 months and were told it'd be 4 more months. Got a letter a few weeks later saying they couldn't reach us and referral no longer valid. Same phone number we've always had. They never called. Called insurance, who did another referral to them (despite us requesting someone else). Yet again, another letter saying they couldn't reach us. Liars and cheats. Zero help. Go somewhere else. I'm a polite person, with a child that needs assistance. My child doesn't deserve to be ran around like this. This center is the perfect example of what parents and children with autism experience, that causes such turmoil and setbacks. Edited below, after Center's response to my initial review: Health insurance had correct information, as did record on file. Voicemail wasn't full and there were zero missed calls/attempts. Confirmed number over the phone multiple times with insurance and the office. Waiting for further child development and intervention results were not applicable here. I stand by my review.

Kimberly Montesdeoca

Who had a good experience? Expect to wait almost a year. We were seen in May 2018. Someone who isn’t a dr suspected absence seizures in my son so they sent us to get an EEG. I never heard from a dr about the results of that test. It reads that he was diagnosed with them but I’ve never been called. Expect to do their job of calling back. They were supposed to make the referral for an EEG but every time I called Loma Linda it wasn’t there. I had to call ACE center every week for a month and don’t call on Friday because no one in charge is there. Save time and go somewhere else. This place is horrible

Lizeth Deleon

Most horrible experience I have ever had to put my son through! They misdiagnosed him 3 times in 4 years!! The staff, especially the students were incredibly rude and impatient with him. If they are going to be working with special needs children they seriously need to reevaluate their attitudes! I ended up taking him to irc and got him diagnosed immediately with autism and by far had a far more pleasant experience! The staff at irc were really professional, kind and compassionate to my son and myself! I would never in a million years take anyone of my children here or recommend anyone bring theirs!