DriveTime Used Cars

Raul Rodriquez sr.

My best friend Norma F. came into Drive Time to hoping to a purchase a used vehicle. The services we received from our Customer Experience Guide, Isidro Martinez were outstanding. He was up front, honest, at times funny but overall our experience was well worth it. My Bestie Norma was very much satisfied and very happy happy! Thanks again Isido, keep up the great job!

Janeth Vega

Isidro M helped us out today, his customer service was amazing and really helped out with our situation. Came in and looked at all of our options and he was very patient with us and now we left with the perfect car!

Najee Chavez

Isidro Martinez - my experience was amazing and he was very helpful and informative. He did an amazing job. I would definitely recommend his help to family and friends. He has gone beyond and above to help me and I’m so glad, I had a great first time experience at DriveTime!

Gigi Drummond

DAVID PETER CONTRERAS III - His picture is included in this post! (If I can include parts if the video I will). My daughter purchased a car from Drive Time Used cars located on Indiana Rd, in Riverside, CA on a Friday night. She had 2 mechanics look at and both said that she needed to return the car. By the time she finished work on Saturday it was too late. Drive Time was closed on Sunday. We returned it today and had the unfortunate experience of dealing with DAVID. Initially, I asked him to let me speak to the manager, he refused. He told me that the manager wasn't going to speak with me and refused to provide any contact information. I asked for his name and refused to provide that either. The only way I was able to ascertain DAVID'S name is because in the STATE OF CALIFORNIA YOU HAVE TO POST YOUR LICENSE TO OPERATE IN PLAIN VIEW. They had tried to hide this behind a plant but I found it. He states several times (on camera) that he isn't going to tell me his name and that he isn't going to tell me the name of the manager or the name of the area director. Then, looks directly into the camera and lies by saying that he provided the information when in fact, he did not. He refused to call the AD and/ or reach out to the Gen Manager. This place is awful!! I think there's an assumption that because of the location they can provide subpar service and then simply refuse to cooperate when called out on it. I will be reaching out to their cooperate offices - but will need to get contact info first. We purchased a car from a reputable dealer down the street so all was not lost on DAVID'S ineptitude. He refused to provide the information but did threaten to call the police when I began recording him. I told him to go right ahead and call them. He did and the policemen who arrived on the scene were professional, courtesy, and extremely understanding.