Anaheim Healthcare Center

Ryan Y

I'm so glad that this facility has a new staff, Paul. He is very knowlegable and happy to help. I appreciate a lot, PAUL!!

You-Earn Respect

ACTIONS ALWAYS SPEAK LOUDER THAN WORDS. BEING TO LAZY TO ANSWER A PHONE REFLECTS THEY'RE LIKELY TO LAZY TO ANSWER A CALL BUTTON FOR RESIDENTS. I called this place today looking for a resident/patient. The initial phone call rang in excess of 20 times, as I lost count. Person who finally picked up said they didn't see the name, but will check. I was put back on hold with the phone ringing 12 more times, stopping, and continuing to ring 9 more times. Someone eventually picked up and said; HOLD ON SHE MIGHT BE AT ANOTHER STATION then immediately put me back on hold with music playing. (Up to this point I've already been on hold for 3 min 7 sec.) The hold with music continued for another 5 mins 10 sec. It was obvious no one was going to answer, so I hung up and called back. Someone finally answered and said she's not here. THINK ABOUT THIS FACT: If employees are too lazy to answer phones, I would be extremely concerned about receiving compassionate care for anyone placed in this facility. If employees are too busy to pick up the phone, it doesn't take a genius to realize they're too busy to take care of your loved one.

Liz McGuire

If you want your loved one to have a new nurse who cannot say anything about her progress or why they’re better or worse, bring your loved one here. If you want to have to be on them to tell you the information about your loved one and their medications after the first month, then bring your person here. They’re great-ish the first month. Then, no info, they’re just pushing pills and not trying to get the person out of here. I’m VERY disappointed. That being said they’re not overmedicating my loved one like the one in Long Beach that was rated as one of the 50 best on US News & world report, so there IS that. On the sad side, people with dementia scream because apparently there’s a thing in dementia that causes that. At the Long Beach place, no screaming happened & the nurses etc acted like popular kids in school. Here, they act like the deer in the headlights introvert who didn’t do the homework. “This is my first time with them, so I don’t know” about anything that I ask…. Then they say they’ll look it up, but most questions are “I don’t know” or “I can’t say.” 🤦‍♀️ The state of elder care is PATHETIC in this area!!! If you know of a better one or some way I can get her out of her with the Medicare or Medical to pay for it, Please message me!!!

Lorri Goldman

They are very professional and caring. Everything is done so all departments, the nurses and the medical director are constantly kept aware of my progress. Most of all, the teamwork between staff is maintained. And they all care about me as an individual. I bring this up because I have been to other rehabilitation facilities where the opposite is true. Sadly, one place refused to let me go despite my family member's efforts at first. They preferred to drag every penny out of my body in that bed. The money was all that mattered. The management didn't give a rip that they were cheating me and the government. Finding Anaheim Healthcare Center has been a breath of fresh air. What a difference! So I have to express my gratitude any way I can. Now if I need rehabilitation, I have let my doctor know not to send me anywhere else. I'm getting the best treatment possible right here.