Advance Auto Parts

Drew Wingate

A true tale of woe as old as silk road, a miscommunication resulting in a man, stranded by circumstance and transmission filters. The folks at advanced auto went above and beyond. What originally started as a broken tire iron resulted in feelings of overwhelming gratitude with the staff here. Unfortunately staff at large businesses such as these can be caught in the crossfire of stringent company policy and customer issues often resulting in dissatisfaction and scathing reviews. While I haven't left a scathing review on here, I certainly would have taken my business elsewhere, probably to have a similar experience with a competitor. Thank you staff at Advance Auto for helping me navigate this issue. You folks rock and deserve raises, my car and my wallet thank you and I hope you are treated well by your employer. You deserve it!

Steve Koenemann

We needed a new battery as the current one was completely dead. I called ahead to. make sure that a replacement was available. The call was handled quickly and efficiently. When I showed up at the store, the person I'd talked to quickly located the battery and the to needed to install it in my car. The exchange only took about 10 minutes to complete. The new battery and my alternator function were both tested and then I was on my way. Highly recommend!

Emily Wong

I ordered wipers for my crosstrek and paid for them in store since they didn't have the ones I needed, three weeks ago. I was told I'd receive a call about them but never did, now I have to go in and get a refund because they apparently "have no records of my order". Guy on the phone was rude and even ridiculed me thinking I had the wrong store (newsflash I don't). Last time I'm going in is to get my refund for the products I never received. Is it common they take money for orders that apparently "aren't in the system at all"? That's a weird business practice...

Desiree Vo

My husband comes here often. Charlie is working every time we come. He is very helpful and always makes us laugh. They always have what my husband is looking for and if they dont they will order it. Definitely our go to place for things.