Donnelly's Soft Ice Cream

Sarah Stedman

A trip to Donnelly's has been a staple of our visit to the region every year for well over 10 years. We have always loved following the daily flavors. Our favorites are lemon twisted with vanilla and the Irish cream and coffee. But... I really think it's time they invest in new technology. While the novelty of the continued use of their machine from the 1950's is neat, it just isn't getting the job done. Last summer when I was served my cone, the young lady didn't even have it across the counter yet and it was already soup...she then proceeded to cop and attitude and take somewhat of a snotty tone when the cone fell on the floor at my feet and I asked for a new one. It was most certainly not my fault the consistency of the ice cream was close to milk and basically poured right off the cone. There was no saving it. Time to update and get a machine that is properly freezing the ice cream. Patience and manners from the employees would also be appreciated as this was a first in experiencing that sort of customer service at this establishment.

Bob Stein

Great ice cream. Terrible lack of sitting space. Must be consumed within minutes as it’s very soft. Tradition seems to be to eat standing up in the parking lot and get it all over yourself and drop 20%. Good times. Response to response: make benches not excuses. No you haven't negated your customers' need to sit. I did get it in a dish. -2 stars for non-apology and arguing, +1 star for prompt typing and no additives.

P Schulz

Busy spot in a remote location between lake placid and Tupper Lake. Ice cream is soft serve with 2 flavors per day. Flavor is throughout the ice cream - not sprayed on like some multi-flavor machines do. Very good.

Colleen Tomlinson

I really enjoyed our stop to Donnelly's. You can purchase farm fresh milk, eggs and soft serve ice cream. Each day there is one ice cream flavor of the day. Great news for the indecisive! 🤣 I really enjoyed seeing the machine that they use for the soft serve. Simple and old-school. (Flavor pictured: strawberry and vanilla)