Burrtec Waste Inc. Corporate (North)

Jack trotter

I forgot to move my car from in front of my house on trash day. Lucky for me my trash guy got out and moved my trash from the other side of my car so he could take my trash :)

ROMΛИ NUMEЯΛLZ

Worst customer service. Don’t even bother calling the number because you’ll have to deal with uptight ladies who sit and do nothing all day. Doesn’t help that you get nowhere and nothing but excuses from them, like they are preloaded with them. I’ve been told there is not enough manpower, so that’s the reason for my trashcans getting skipped. I’m not the only one on my block either that this has been happening too and they still expect payment. Absolutely ludicrous and completely disorganized. Update: I called back because this time I was going to take names. Thankfully, I wound up with a very sweet lady named, Vilma. Give that lady a merit promotion! Was such a joy talking to her and she even agreed with me that that is not fair to the customer to get an excuse that the job is undermanned and that was the reason for my trash being skipped. She even scheduled me to get a bigger recycling bin, when I was given this sorry dinky can. She deserves five stars alone and which is why I added an extra star. All of the other snobby ladies though at their desk, giving customers attitude, can take a hike.

edgar chavez

This company is the worse!! we have a scheduled pickup every week on Thursdays and sometimes they go 3 weeks without picking up, usually 2, until I call to confirm that they will be coming, which I Shouldn't have to be doing by the way. It is a constant thing that keeps happening. They always say they are going to make notes to make sure our pickups get done every week but nothing changes ever! I gave them 1 star only cause I have to if not it'd be ZERO

Randall Whitehouse

I have been calling almost everyday for the last week to get replacement trash cans due to broken top & broken wheels, they tell me each time that they will come tomorrow and still have not. Horrible service. Lies and B.S. just do your job.