Address: 2100 Monroe Ave, Rochester, NY 14618, USA
Phone: +15854613995
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Lauren Francati
Usually I love CVS, but this morning I had to call the pharmacy at the Monroe Ave. store. I have never been treated so abruptly and rudely. I was shocked. If you are a pharmacy tech, please remember you are also in customer service and should be polite to the customers who call in.
John Wesley Frisk
Asked gentlemen in the pharmacy for recommendation on a product for a muscle strain in my back he refused to help or give advice.. he squinted and said I can’t see what your holding.. get Reid of that guy even a teenager would put forth a little effort! Sorry for the inconvenience loser
Christine Baker
Incredibly cramped set up for vaccines, AND they gave me someone else’s vaccine card. Staff bordering on rude and quite condescending. Thought they might have changed in the past few years, but they have not.
Priscilla Larkins
I'm a long time customer of the CVS chain. I shop and receive my prescriptions from there. I moved so I transferred all of my information to a different CVS location that's closer to my home and the decision was easy due to the extraordinary service I've received at the previous CVS. Well I was so very wrong! I went to pick up one of my prescriptions and was asked for my I.d. which is standard procedure. I give the pharmacist my government issued i.d which has everything on it identifying me. Well low and behold the pharmacist says he needed a driver's license so I replied I don't have them! So his response to me was " you're driving without a license"! For me that was extremely uncomfortable as well as disrespectful! I wanted to pose a question to the pharmacist...I wanted to ask was he a police patrol officer or a pharmacist!! But I didn't further any other conversations with him, I got my medicine and left! The worst experience by far at a CVS who I normally have excellent service! This particular location was 2100 Monroe Ave.
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Yes, there is a drive up window for the Pharmacy here!
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