Norm Reeves Volkswagen Superstore

Nick Russell

We got a car lease here about a year ago and recently wanted to downsize. Ed Ringler helped us with the trade-in process, and was very thoughtful about our needs and getting us into a new car that fits. The process to trade in the lease was really seamless. Our experience over the last year with people here has always been pleasant, with the services team, sales team, and Robert Yang who set us up with our first car here.

Ariel Shasteen

Had a great experience leasing my new car from this dealership. Ed Ringler was our salesperson and he was so considerate, helpful, and fun to chat with! He made the process so straightforward and was not pushy at all. We appreciated that he understood that as new parents our time was limited and he got us out of the dealership with our new car in about 3 hours. We were also helped by Sam on the finance team who was also super expedient and candid with us. Shawn handled the appraisal of my previous car and was done by the time we were done test driving. Overall highly recommend this team.

Kaustav Acharya

Had a great experience with Bo Sepehri sorting out the details of this CPO Rabbit Edition GTI. Experience was very welcoming and overall low pressure. Finance experience was ok although my first round of paperwork wasn’t very good in terms of rate but we sorted it out. In and out in like 3 hours and no prefilled out paperwork. Cute little car to tootle about town while still being interesting thorough the corners.

Wesley King

Once Ed called me, I knew it was a match in heaven. Ed went out of his way to make his customers feel like family which is super important to me. He pulled the car from the lot just so I could take a look at it. Ed and the crew at Norm Reeves made my first car buying experience possible and fun! He took the time to show me what the car could do. They really went out of their way to make sure that their customer is satisfied! For example on my way home from the dealership, a pebble hit my windshield and caused a crack. I called Ed today and he already contacted the Car Services to schedule a repair. Ed Ringler is my new guy and I will be recommending him to all of my family and friends when they need a new vehicle! Ed cares!