Steak 'n Shake

Dominic Carapella

We drove 30 minutes out of our way on a cross country road trip. Google says they're open, we get to the restaurant and there are banners ALL OVER THE BUILDING saying "dining room open" yet the doors are locked. Looking inside there were employees looking at me, but ignoring me. I tried calling with no answer. This place is a disgrace and it's obvious why the reviews keep getting worse and worse. Would give 0 stars if it were possible to.

Donald Pettingill

Frisco Melt was good as usual but they were out of chili. The drive through employee was very nice.

Annie Lee

my husband and I were hesitant to go in because no one else was in the parking lot, but we were not disappointed! we walked in and put our order in on the kiosk and sat and waited for them to call our number. the restaurant was clean and in good repair. we did have to wait a little bit for our food, but everything was hot and fresh! it definitely isn’t the same atmosphere as pre- pandemic but I would definitely go there again!

Taylor Vargas

The restaurant was clean, I really enjoyed that. The wait was absolutely horrible, I waited for 45 minutes for a hotdog and a garlic burger. Both orders were cold, and the burger completely dried out. I proceeded to ask for a refund and the manager said she didn’t have access. She then proceeded to tell me she couldn’t give me her name because she didn’t want me to lie to corporate about her. Which I had no intentions on calling corporate but just wanted to be able to communicate with the manager who had access. The management was horrible, she had no pep in her step. I understand it’s Steak ‘n Shake, but have some pride if you are going to be representing the company! I tipped 5 dollars to a place who now has you grab your dine-in order from the front.