EDCO

Melissa L.

Customer service is so bad that now I give them maximum 3 phone calls for each request. If they don’t do the job that they are paid to do, I’ll send my complaints to my city. City of La Mirada has an app that residents can send their requests/comments/complaints to the city. I did it twice and Edco fixed it right away after they got the messages from the city. So don’t waste your time and energy on them, send your requests or complaints directly to your city if they don’t do their job that they are paid to do

Suzanne Gerdetz

I'm shocked at all the low reviews! I have called many times over the past year - to change our billing, to rent a bin and to order large trash pick up. And today I called for a large trash pick up and sent an email to order a new trash can because mine was damaged. I got someone on the phone within a few minutes hold and she was super friendly and helpful in scheduling the pick up. And my email was returned within an hour scheduling the delivery of a new trash can. I have always found EDCO to have superior service.

cwik18

Called on Monday to pick up Friday. Two large couches, like I told them. No pick up, waited until evening, now too late. Have to wait until Monday to call and see what’s up. If too large, why not call or better yet, leave a flyer stating that. Website says furniture, not small, nor big, but furniture. Guess I’ll just haul it myself. Thanks

Jeannie James

Normally pretty good. Large item pick up should note a weight limit because I put out a heavy piece of furniture and they didnt take it because it was too heavy. I called back and they said it needed to be disassembled. So I paid to move it to the curb. Now I've paid to have someone take it apart. We shall see if they wont take it now. Very frustrated. You would think when they send their employees out they wouldnt be alone and have the equipment needed.