PCC Motor

Tattoo America

Very excited to get the engine today for my wifes pressent I built her. Opened the package to find a motor thats useless to me. I feel it was a bait and switch. I messaged pcc and I will leave my exsperience here when resolved.

Paul H

Ordered replacement new gas tank for my bike. Order arrived in about 7 days +/-, but upon receipt, found a huge dent in it. Outer box didn't appear beat up or damaged badly, but it's thin metal I get that, and the tank had one layer of bubble wrapping around it inside the box when I opened it. Took pics and emailed PCC within minutes of having taken it off the FedEx guy. Called them 2 business days later as hadn't heard from them by email reply. Phone number says that it's not in service / doesn't exist. Have emailed again with a request for some form of assistance / offer to resolve this as I'd bought a new tank, not a new-damaged tank. (I'll live with a few pain flat spots / surface scratches, as I appreciate it's not an OEM part etc that costs 3 times the price, but still, you're paying for a new item that shouldn't be beat-up on opening the box). Gets 1 star for shipping the item fairly quickly. Other than that, it's of my opinion that you'd be best off ordering elsewhere if the item you're going to have shipped could be delicate and/or you're looking for customer service support excellence on the back end. That's certainly not what I've found to-date. Updated = no response, ever. July 2020. A total failure of a place.

Robby Howard

DO NOT BUY FROM THIS SCAM COMPANY. THEY WILL RIP YOU OFF........The absolute worst customer service of any company. I’ve ever dealt with. Shipping date was changed on me several times after the order was placed. The item never showed up. Agent were rude and refused to talk about the shipping issues on numerous phone calls. Their answer was “we don’t own the shipping companies, once we ship your order we have done our job if you never get the product it’s not our fault”. Luckily this was an Amazon purchase and Amazon stepped up and corrected the issue. Amazon assured me that they had copies of all the email correspondence and that this seller would most likely not qualify to be an Amazon seller much longer.

John Travale

I have had great luck with these folks so far. Have ordered an engine, exhaust, and one or two other parts through eBay. I am hoping that the other reviews were before a management change. The parts i buy are fairly hard to find and considerably more expensive (when I can find them) in other places. These folks seem to send correct items that work and ship right out.