Loudon Arms Apartments

Olivia Jimenez Dean

Not the best experience. Laundry room washers and dryers never work. New property managers every few months. Old and out dated apartments. You can find a better place that actually follows what is written in their lease. Oh and they hike the rent up every single year.

Bashir Dean

Worst complex I have ever lived at in my life. Stay far away from this place. The washers and dryers never work correctly. If you call the office they’ll tell you there’s NO REFUND on their laundry room not working properly. There’s ants and spiders that come through the crevices of the bathroom and window seal that they don’t respond to. Overall horrible place to live. AND we we’re blamed for water damage INSIDE of a wall that leaked on a neighbors apartment with a threat of being EVICTED if happens again. Last but not least they REFUSED to renew our lease because of the amount of toys and boxes we have in our apartment due to having kids. Save yourself and don’t come here. There’s a new property manager every few months and each one makes their own rules as they go along. If I could give it zero stars I would.

Juny

I have been living here for 5 years. There are numerous bugs and spiders everywhere within the rooms and close the entrance door. Wasps are everywhere on the road in the morning close to building 14. Walking outside looks very scary so I sent my kid to another place to live. The worst thing is that apartment staff is not considerate when I want to move out before the termination date. Staff changes a lot in recent years. They told me that I could look for someone to lease the apartment, and they would also try to rent it out. I will be paying the rent all the time until someone takes over, which is acceptable. When I finally found someone is interested, I found in the leasing office that they already leased it out without informing me, and I have to pay more than one month rent! If they rent it out the apartment that I am still paying, they should have told me; otherwise, who knows how many months of rent I have to pay while I am not living there? And I spent so much effort of searching for new occupant for nothing?! Is that how they treat the tenants by only considering their own profit? They don't care about the leaving tenants, while they claim "We’re confident that our homes will please everyone in your household. " Really? Look at the penalty: a burning hole in the kitchen costs more than 300 dollars?

Reesee Risee

I lived in Loudon Arms for almost 3 years. The location is great and the apartments are reasonably affordable. Unfortunately they don't have good management. Karen was the manager most of the times I lived there - and I hate to say but she was the worst person to deal with. Very rude and would never try to resolve any issues. Requested to upgrade the apartment, she declined. The people living next to our apartment used to smoke wee* almost everyday, they had dog as pet (I was told pets are not allowed) - and I am allergic to dog, when i complained management took no action. Called the upper management and it was turned deaf ear. Its not only me complaining, I've heard same from other tenants as well. Didn't find the new manager Sarah polite as well. One day they had closed the doors of the leasing office during the business hour, and three people including me were standing outside, they didn't even feel necessary to open the door or ask why we were there. Finally decided to move out, and be careful, they don't return the security deposit in full, at least I didn't get my SD back in full. They made something up, like scratch or something which doesn't make any sense. Will never recommend anyone there for sure.