Gui's Lumber

rob russell

I'm a regular customer here and the lumber and trim is of a better quality and cheaper than the big box stores. The service is amazing, if you want to go somewhere where they call you by name, this is the place to become a frequent visitor. The hardware store itself has everything you could think of and a lot you wouldn't.

Daniel Kozak

Ok store. Had most Shark Bite fittings I needed. Had to go to Hector's to get the rest and 10' red and blue PEX I needed. Next PEX project will be from Hector's

Tim Pazda

Great place to do business. Rusty the mascot can always be counted on for a smile and Beau is always a wealth of knowledge. Pay no attention to the thin skinned naysayers who post bad reviews. It’s a hardware store, not a salon!

John Davis

I would not recommend this business. I've wasted a great deal of time and have been extremely disappointed in their inability to provide basic customer service. 12/28/20 shopping Clarence location.. 12/28/20 items not in stock at store.. 12/28/20 online order placed, paid PayPal.. 01/06/21 emailed order ready for pickup.. 01/09/21 traveling to pickup, emailed your order has been cancelled.. 01/09/21 call store, order still available, must pay for items again, don't care you already paid, you paid them not us, no cash no take.. 01/09/21 call Ace Customer Service 800 number. "Yes, prepaid order cancelled because you didn't pick up in two days. You'll probably eventually get a refund, meanwhile you'll just have to repay to get the items - sorry - have a nice day!" Two days between notification and cancellation, prepaid order, no refund, having to repay and hope for the best is no form of customer service. Most bizarre business plan I've ever seen. How much time do you have to waste? Horrific experience - never again! UPDATE: I desperately need these items and was forced to go to the store. Found my prepaid items on their shelf for sale. Had to purchase the items a second time. Now a PayPal dispute to recover my initial payment. This was just plain theft of my prepaid items. Absolutely unbelievable a company could be this dishonest.