Domino's Pizza

Helaine

2nd time in a row problems with delivery. A couple of weeks ago was delivered the wrong order. It took 2 1/2hrs. to get the right order. Was given a 20% discount on our next order which was today 7/4.2022. I placed the order and it said on the tracker the order left the store at 8:07. 9:07 still not here. Called the store they apologized and said they would call the driver. 9:30 the driver said he was here. I told him to keep it. Also, when I put in the code for the discount it took off the 20% but raised the price of the pizza. I don't know how that works????? We are done with them.......Just a piece of advice.....pay with cash....if you have problems like we've had at least they don't have your money yet and you can refuse the order without having to worry about getting your money back on your credit card.

John Doe

July 4th 2022, called around 12:05 pm (listing so corporate/regional manager can review the recorded call): Attempted to place an online order for the large 3 topping 7.99 carry out special. Irrespective of topping combination used, total before tax well exceeded 7.99 for unclear reasons (I tried playing around with it too). I called the store to trouble shoot and the manager who is the one who picked up (works during the day because it’s slower and to saves on labor costs for anyone wondering) said the special must have changed (really? This special has existed probably approaching 10 years now and you get these orders everyday! Or he’s saying he’s a manager and he doesn’t know his own specials?). Instead, the manager offered no trouble shooting. Said he cannot do a Manual override since it’s a coupon for online orders (which doesn’t matter, manager can still do a manual override). I offered to come in, show him the special on the app/website so I could show him the issue and he could walk me through it or honor the coupon and he said it’s not possible. Having been an assistant manager AT dominos pizza for several years in the past this manager was being entirely dishonest. 1) pretending the special changed 2) offering no trouble shooting 3) pretending manual override doesn’t exist. Looking at the ratings, this is a very poorly run store and this manager, the face of dominos, really is a poor reflection.

Matt Conway

Always consistent and quick on delivery, unlike so many south Philly pizzerias that have literally forgotten to put sauce on my pizza. Way more trusting of dominos than most pizzerias down here when you just want some slices.

Cherylann McDermott

Disgrace!!!!! My husband ordered food last night for Summer Slam at 4 pm for an 8 pm delivery! I had to call the store at 8:20 to see where it was only to show up at 8:40 pm undercooked,sloppy,overcooked, and some wilted spinach.I have pictures to accompany.$40.00 for this garbage! Better believe im contacting their home office!