Macy's

Otto

5 stars for Macy's efforts to bring some holiday cheer to everyone during this trying time. 5 stars for the convenience of online returns with Customer Service personnel; they are swift, efficient, have plexiglass up, wear masks, and have signage for social distancing (albeit I wish they had a larger room for individuals to further distance themselves). 5 stars for continuing to put on the Macy's Christmas Lights Show - while I'm divided about current instructions advising people to stay in their homes as much as possible and limit in-person encounters, I appreciate their making the effort to lift our spirits. I also enjoy looking at the window decorations. It's been a challenging year for all businesses, but I'm delighted that this historic building can continue to operate and maintain its lovely huge organ and holiday traditions. Tips/Takeaways: -Easy returns at their customer service desk -Good COVID precautions maintenance -Support local -Currently on exhibit is a beautiful Christmas light display!

Denise Gray

I got so lucky and walked in right when they were doing the Christmas organ and light show. It was beautiful. Times are 12pm and 530pm. You don't want to miss it. And I got cute slippers for 1.98$ in the backstage area on the 2nd floor! 🎁🎅🎄

Mags

We stayed at a hotel across the street and enjoyed being the first customers when they unlocked the doors at 9am with City Hall towering gloriously nearby. The Wanamaker Building that houses Macy’s is stunningly beautiful with its cavernous ceilings and marble staircases. Decked out for the holidays, it was a pleasure seeing the decorations, giant lit tree, and Philly art all throughout the store.

Martin Roberts

Popped into Macy's to meet the Eagle, see the Organ and buy my wife a gift. All very festive. Staff were a little sparce but the one that eventually served me was lovely.