Address: 18412 Gault St, Reseda, CA 91335, USA
Phone: +18447210319
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Diana Brown
Chris and the team still don’t understand how much they helped us during such a stressful situation. Chris was amazing at communicating with us throughout the process and took care of every single detail from the removal, clean up, testing set up etc. His team were so professional and fun to work with. Water Damage+Professional team= fun. Strange right? That’s how awesome this company is .I will always be grateful to this amazing team.
Stephanie Debnath
My husband and I bought our first house less than six months ago, and already have had to do some major surprise repairs. One day our ceiling collapsed and exposed years of water and mold damage. This was not something we could put off, so we jumped on a search. We worked with First To Respond Restoration after having to fire another company who started our job. We actually met Chris at FTR before this other company, they were in fact, the first ones to respond. Not knowing what mold remediation entailed, we compared the two companies’ estimates side by side trying to see if we could make sense of the line items. We just saw that this other company was about half the cost to do the same job. We did NOT take the time we should have to notice and review the 17-page report with pictures and descriptions that Chris sent us along with his estimate. We ignored our gut telling us that this other company didn’t have believable reviews all made on the same date and overlooked that FTR had excellent and consistent reviews. I don’t know why we didn’t take the time to do our research, probably because we were so worried about the mold that had made our ceiling collapse seemingly out of nowhere and we had a one-year old baby in the next room. When the other company changed their plan for what needed to happen with no straight answer and lots of variation in cost, we had to question all of it. It was now going to be 7-10 times what they initially estimated. We decided to put a pause on our work with them and get a third opinion, from Chris at FTR. He could tell we were being taken advantage of and offered to come back and assess the job again on a Saturday morning. Chris spent lots of time with us to answer our questions and provided a detailed and updated work order/estimate. We decided to change companies and close out with the other one. Best decision we made during this nightmare. Chris explained what the plan was, and how the next week would look. Davin (Project Manager), Erick (Lead Tech), Andre, & Byron were excellent. I was updated 1-2 times a day and notified if there were any new findings. I have documentation and photographs of the entire process to submit to our insurance company, and their work is extremely thorough. Mold remediation is not a pleasant experience, but the guys were all so helpful, professional, and had a great attitude—it was truly a pleasure to do business with them. We recommend First To Respond for your restoration needs, over and above the rest. Straight forward, honest, professional.
Robert Mills
Excellent mold remediation work! Chris Colbert was fast and thorough in surveying the job, defining the scope of work, and providing a very helpful and detailed quote supported by numerous annotated reference photos. Chris coordinated and worked well with our inspector and general contractors, and he was attentive and very responsive throughout the project. When the remediation began, Lead Technician Edgar Lozano and his team worked hard and carefully, protected the floors, established sealed containment areas, and were alert to other areas that needed attention. When they finished the job, everything was super tidy, and our independent inspector was very impressed by their work. Everyone we talked to, including the office staff, was easy to work with, polite, friendly, helpful, and eager to answer questions. We had no problems, received an excellent result, and I’d gladly hire them again. I highly recommend First To Respond.
jose contreras
After reading reviews I couldn't help it but to call the so called best....and wow was I impressed! Cris was not just a highly educated individual but honest and respectful. Came to check my home for potential mold job, and not just did he crawl under the home but he inspected every inch of it. We concluded and got the job done in less than 72 hours(having a baby and kids around makes the time very appreciated). Gladly will I recommend him and his company .
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The restoration company will come to your property to help you do an assessment of the extent of the damage. Make sure the company provides you with a detailed estimate along with their license, insurance, and any other credentials. We encourage our clients to get multiple estimates before they begin the remediation work to ensure they make an inform decision.
The best thing is to do is hire a professional restoration contractor to properly clean the area affected quickly so the plumber can make the necessary repairs. We offer emergency sewage crawlspace cleanup for residential and commercial properties.
If you have suspicions of mold growth due to a recent water damage event or notice some discoloration it’s always best to have the area tested by a qualified environmentalist.
We recommend you reach out to your agent to file a claim with your insurance carrier while also describing your water damage to the agent who can provide you with an overview of your policy and what you would essentially be covered for.
In some cases, mold exposure may the most problems to people with preexisting health conditions, elderly people and children. Moreover, mold can irritate your eyes, nose, skin, throat and lungs.
Mold can begin to grow within 24 to 48 hours after water damage. Mold can grow and spread quickly when it is disrupted and this is the main reason only an experience individual should attempt to mitigate a mold concern. Allowing mold to grow can cause the mold spores to break off into the air, potentially causing illnesses and additional damages and costs to repair your home.
Visual signs of water damage consist of cracking, bubbling and/or peeling paint, dark spots, and discoloration that keeps getting worse day by day. Musty odors are another sign of water damage. Also, an increase in your utilities bills and sounds of running water or hissing noise from possible pinhole leak in a supply line. Mold growth is another indicator of a water damage.
We break down most of our water damage restoration into to 3 phases: 1. Inspect damage. 2. Drying strategy, use of dehumidifiers, air movers or specialty drying equipment. 3.Restoration of water damaged building materials, such as, drywall patch, flooring repair, etc. This is only an example of the restoration process but some claims can be more complex depending on the scenario.
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