United States Postal Service

Katherine Castellanos

Why leave a slip saying I can get my package on a Saturday when you're closed? I drove down there just to waste time and gas. I've lived in several cities in SoCal, and this is the worst post office around. I've lost several packages in their hands. They don't answer phones, when they are open, so don't even bother calling. Don't move to this area or you'll be stuck with this location.

Nancy Robles

I drove here from Jurupa Valley, specifically to speak with a SUPERVISOR, because between the FOUR clerks at the New Jersey-Lugonia post office, NO one could explain why I didn't get a refund for closing out a new po box within 40 hours of opening it back in January when I lived in Redlands. The Supervisor finally brought an application out to show me where it says, you DON'T get a refund for closing out a 3 month rental. Would've been NICE if ANY of the FOUR (over 40 yr old) clerks had expressed this to me 6 weeks ago!! The feeling was 'so sorry, so sad'. I'd been homeless and needed a place for my Mail. Paid $42 for nothing! She, the SUPERVISOR, didn't seem concerned that the entire frontline staff was CLUELESS about their own rules. Goodbye post office. 3/12/21.

Belen Salto

Helpful staff! Was attended by a very friendly gentleman that helped me find the right envelope to mail my package.

Elizabeth “Liz” Castro

Dropped off a pkg for outgoing mail to el paso TX last week, checked on its status and it hasn't been scanned AT ALL! SO WAS IT LOST OR STOLEN BEFORE GETTING SCANNED?? NO PHONE SERVICE EITHER WHEN I TRY TO CALL.