Linn-Co Federal Credit Union

Tammy Clark

There has been many instances where the drive though ATM was either out of money or not working properly. They close early and aren't open on Saturdays which makes it difficult to conduct business with them as I am at work during the only hours they are open.

Kate Holmes

Being in the banking industry for 20+ years as a branch manager for another financial institution you get too see both sides of the fence as an employee and a customer, and if you want to make everyone happy you just need to sell ice cream! I have been a Linn Co Credit Union member for several years and have always experienced respectful knowledgeable professional and member friendly service at the Lebanon branch location. If you do receive a new teller and or banker, and they are struggling and nervous just be kind because everyone has a first day on the job. Don’t get your title, statements, debit card- your responsible as a member to provide updated contact information, they don’t have a crystal ball. Have overdraft fees get a check book register and balance your account; online, 800 # etc., these are only tools to help you, keep track of your debits and credits, and keeping track in your mind is not efficient or effective.Upset about overdraft fees, than quit using money that you don’t have-think of it as interest. Need a notary or open an account just call and make an appointment with the banker, don’t call and show up when you decide and expect to be seen or have someone immediately available to service you. Need credit counseling because your lost, don’t qualify for a loan, contact your banker for counseling, they will be happy to help. Just had to post my two cents for all those whinny reviews! Good job Linn Co Credit Union and continue providing great member service! Remember Steve Jobs quote: if you want to make everyone happy you just need to sell ice cream! Love the Lebanon Branch team.

Renee Plate

I called and double checked they are able to notarize forms. The lady on the phone said yes they do I asked if I can come any time to get this done. She said yes I could. I showed up 10 minutes later and she says well she went to lunch you'll have to wait 45 mins. I let her know I just called and was told I could come. She gave me attitude and said well sorry people get sick. I dont understand how she had then attitude when I just wasted my time driving there. She was very rude and unprofessional.

M R

Went in to open an account. Women at front desk could not answer questions on what I would need to do that. She walked to manager 4 times when we couldn't figure out something. The manager said I could NOT open an acount with mail options I had. And NEVER attempted to come talk to me even though other women was stuggling. I called the branch and they informed I could in fact use other papers to verify. Very disipointed with manager and will not be going back with proper papers to open an account.