Dairy Queen Grill & Chill

Category: Fast food restaurant in Eminence, Kentucky

Address: 10 Elm St, Eminence, KY 40019, USA

Phone: +15028454841

Opening hours

Sunday: 10AM–10PM

Monday: 10AM–10PM

Tuesday: 10AM–10PM

Wednesday: 10AM–10PM

Thursday: 10AM–10PM

Friday: 10AM–11PM

Saturday: 10AM–11PM

Reviews

Tiffany Whitney

Jul 16, 2022

First time I came here I paid $12 for a small meal and the meat was so bad I couldn't even eat my sandwich (and I eat some pretty questionable things), the fries were cold and the ice machine had no ice. Second time, I came for just a slush and it took them so long to give it to me that it was juice by the time I got it. The service is poor and the food is worse. 😬

Beth Northern

Sep 28, 2021

I had my experience with Darlene this afternoon. There was no greeting at the drive thru, she kept cutting me off every time I spoke, And when she was giving my change back she slammed the cash register (I was in the passenger seat and I could hear her slam it). 10/10 she has terrible customer service.

PoisonQueen 001

Jun 29, 2021

My chicken strip basket was pretty good and my large vanilla cone was yummy on such a hot day! Wish Dairy Queen would make their ice cream cones a little larger for the price you have to pay! Been eating there since I was just a kid and they used to be much larger! It would be nice as you can buy an expensive 1/2 gallon of ice cream for just a bit more at your local stores.

William Banta

Aug 6, 2020

I always enjoy my trips to this DQ! The food is always good & you definitely get what you pay for unlike the McDonald's up the road! The wait time has improved greatly - used to be 20 or 30 minutes! Now more like 10 to 15 minutes - it all depends on how busy they are! They seem to have fixed the faulty soda machine also! If your order is wrong or the food is not fresh they do their best to resolve the problem! Friendly employees - great food & icecream! 🍦

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Questions & Answers

Asking the cashier "how long do ya'll serve Breakfast " " til 10:30" "great I'll have the Country Platter" " sorry we don't have any eggs" "how can you serve Breakfast without eggs?

David Neville | Jul 4, 2020
Larry Lewis | Jul 5, 2020

David, The people on here are Customers just like you. You will need to go to their Website or call the Store with your compliant

It sad that the business hours where changed 2 days ago and you call to double check and they say that they are closed and they have a sign up saying that they are closed at 9. False advertising.

Amber Cox | May 5, 2021
Willette Shelton | May 6, 2021

I qill never stop again. The service, when they are open,is awful. You wait so long, then order is wrong.

What needs to happen to get better staff and management in the Eminence Dairy Queen store? Is it something the customer is responsible for, or should the customers contact corporate owners?

Larry Thompson | Jul 5, 2019
Stevieray Geary | Jul 6, 2019

What needs to happen is close the place down and open a Captain D's or a Popeyes chicken!!! The place sucks!!!!!

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Why is there no management at this location opens at 6 no one shows up till 730 or 8

Harold Aldridge | Jul 5, 2019
Steve Cassity | Jul 6, 2019

Because the owner and DQ really doesn't care about service at this location....read the reviews,been going on for years!

How is this place not shut down yet? The gravy requires a straw. Every. Time.

Ashley Newcom | Jul 4, 2020
Joann Fox | Jul 5, 2020

Who knows?

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I was wondering if you guys are hiring?

Jacqueline Robinson | Jul 5, 2018
Sue Lewis | Jul 6, 2018

Jacqueline, the people on here are Customers just like you. Everyone has a sign in front of their store "Were are hiring". Either call or go to the store.

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