The UPS Store

Richard Martin

I've been renting a mailbox at this location, I don't understand some of the complaints about this location but staff here has always been nice to me here, I highly recommend this place!

J P

I used UPS Store #5391 to pickup, pack and ship a delicate figurine that I purchased from an Auction not too far from the store. They did an Excellent job. They were very courteous, responsive and fairly priced. I highly recommend them for packing and shipping services.

mangore623

John is the man with the best UPS store in LA, unquestionably. The others stores I queried, before having the good fortune of accidentally stumbling upon John, chose to either not reply to my emails, or to recommend another shipper. This proved to be problematic, as the quotes given to me by the recommended shippers were so high that they induced a vertigo attack. Once the nausea stopped, I resumed my search, and was finally relieved of all earthly cares when John agreed to take on the task. He collected my items promptly, and shipped them so quickly that a sonic boom followed in their wake. John and his UPS store: perfectly matched to deliver positive experiences.

Cristy Velazquez

Are we all sure we are all talking good stuff from the employees at this location?? Maybe the older gentleman is the best person I've encountered at this location, but the young guy, did not want to give me his name is the most rude person who works there. Very arrogant with no good customer service. Probably because it's family owned he was able to get a job there and in other places couldn't because his attitude. There's also another guy there who just started like a year or so, nice person when he started, but now, following the same footsteps this other idiot who has more time there. I have never been so disgusted the way that I am with the service I received here. Poor miserable guy must have so low self esteem that he treats everyone so bad. I wonder how the owner's personality is because he allows poor customer service and allows him to cuss us out, because YES, he called me names!!! 😠I am positive the owner is aware of this type of treatment his employee gives us. Wouldn't give it not even one star, but it wouldn't allow me to post. Never in my life taking packages here.