Address: 1832 S 3rd St, Louisville, KY 40208, USA
Phone: +15024420201
Sunday: 10:30AM–9PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Peter Arnberg
I'm embarrassed that my neighborhood location has been consistently the worst Qdoba in town for years. When I walk in the door I feel like I'm intruding. There might be eight people working and no line but you'll have to wait a while before you're even acknowledged. The place is never clean. They're usually out of something you want, including half the drinks in fountain. It's often closed early, opened late, and in the past have been cash only for weeks at a time.
Pete Kepler
Qdoba has gone downhill. Employees that really don’t care. Dirty, expensive and portions have shrunk. Take a pass and go somewhere else. They don’t even make iced tea anymore. Not too smart. That’s one of the biggest profit margins in a restaurant.
The Life of Alexis
Just left embarrassed and unhappy. It’s been a reoccurring issue I’ve noticed about freshness and quality of the food. Service is inconsistent, not sure if it’s due to lack of training or different training among the team but it shows. When it was my turn to order I asked for the 3 tacos, soft, flour tortillas. The girl working places 3 on the hot press and holds it till it smokes I didn’t say anything but was like they never have this down that long.. she grabs one off the press and goes to place it into the zigzag tray they use to build the tacos down the line. It literally snaps in half from being over done and she still grabs the other two to make them. I say never mind not wanting to be problematic but looked on my phone another location was 15 min away. So I ask her to please redo the tortillas so they’re soft. She annoyingly opens tortillas and presses them for about 5 seconds total. She asking I want rice or beans, I reply cilantro white rice and could you please stir it a bit cause it looks so dry, and she scoops out the brown rice. I simply repeated white rice please and she scoops out one spoon and divides it among the three tacos and slides down to the meats. I say “umm, more rice please..” confused as to how she can look at that minimal grains on each and think that’s okay. So next I ask for impossible meat and she does the same thing. Takes one scoop and divides among three then slides the tray down to veggies. I say I’ll pay for more if I need but I’d like more than a few crumbles on these tacos. Now the next girl working the line I tell her quest and shredded cheese that’s all. I go to pay as she does it and ask her for a chips and queso. The girl working the toppings portion of the line ask if I want a small, medium, or large. Confused cause I didn’t know they had different sizes of the chips and queso I said “for the chips and queso?” She replies, “small, medium, or large.” So I say the smallest size that comes with the chips and queso I guess. I pay and she starts filling a ramekin with queso. i then ask, “im sorry but that’s five dollars?” And she goes you said you wanted the small. so I respond I just want the smallest size chips in case so you guys have I didn’t know there was different sizes, the owner who is here sitting in a booth then says there is not different sizes she gets a large queso. After all of that mess, I walk outside and my car is parked right outside the door on the curb and I get in so I can eat before driving back to work. It’s been a full 30 seconds and the food was not even hot except for the queso, the rice literally was hard you could hear a crunch on your tooth, and I’m honestly just so disappointed I had to go through all that and I felt bad for having to say something at every station of the food line and then I paid $20 and couldn’t even eat the tacos due to the rice hurting my back teeth.
Tyler Joyce
This is the most disgusted I've ever been in a restaurant. I saw a ball of fuzz fall from the lights ABOVE THE FOOD and the employee just brushed it into the floor. I took a picture and you see the years of built up dust on the light fixture. Told the employee to keep my food and went down the street.
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Maybe just mention politely to to the employee who's preparing your order that it looks a little light.... Or bring digi-scales with you...
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