Address: 135 S State College Blvd Ste. 675, Brea, CA 92821, USA
Phone: +18004217151
Sunday: Closed
Monday: 7AM–6PM
Tuesday: 7AM–6PM
Wednesday: 7AM–6PM
Thursday: 7AM–6PM
Friday: 7AM–6PM
Saturday: Closed
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Monday-Friday (7AM - 6PM PST)
Our phones are answered by real people during business hours, without any automated prompts to complete before reaching support. If you submit a non-emergency ticket before 1pm, our goal is to complete your request before end of day. All emergencies are acknowledged within 15 minutes of receipt, 7 days a week.
We can assist with proactive cybersecurity monitoring and ransomware detection solutions, vulnerability scans, log analysis/Security Information and Event Management (SIEM), and ongoing threat analysis solutions.
Our Help Desk supports end users, their devices and their software applications
You can expect a live person when you call our office and prompt, courteous response.
We support the entire Southern California region as well as San Diego, Arizona and Nevada regions.
We provide onsite support when needed.
Our engineers maintain current vendor certifications and participate in ongoing trainings to keep up with the ever-changing nature of technology.
Most of our clients are on a monthly service plan but we also provide services that can be purchased a la carte. Our most popular package is a proactive ManagedCARE monthly service. This option includes all services needed to keep your network secure, maintained, and operating at expert speed. Unlimited help desk, email security and archiving, backups, and network monitoring are also included within our ManagedCARE service.
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