Acura Service

Category: Car repair and maintenance service in Portland, Oregon

Address: 12030 SE Stark St Suite A, Portland, OR 97216, USA

Phone: +15039059896

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–5PM

Reviews

Hunter Daniels

May 21, 2022

This dealership has really great customer service—everyone I spoke with has friendly and communicated everything to me clearly and made sure I understood every step of the process. I definitely recommend the team here!

Minah DeAinza

Apr 2, 2022

After having some bad experiences at a Mercedes dealership, I really appreciate James at Acura. He is friendly and personable.

Codie R

Nov 6, 2021

I going to miss the great service Elijah provided. He’s a good person to have on your team. Although the workers didn’t put my panel back on right after the cabin filter, he made sure it was done correctly I relocated to NYso receiving my service today from Acura of Ramsey in NJ

Sully K

Oct 30, 2021

Chad was my service consultant. He had excellent customer service, attention to detail, communication skills and overall friendly attitude. If you wanna have a great experience at Acura of Portland choose Chad.

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Questions & Answers

Do you service all makes and models?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Yes we do!

Do you offer financing for service?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Yes we do! We offer flexible monthly payments on the service of your vehicle.

Do I need to service at Dick Hannah Acura of Portland to keep the Lifetime Limited Warranty valid?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Simple answer is no. You can have it serviced at any licensed repair facilities from coast to coast.

Do I need an appointment to bring my vehicle in for service?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

No, for minor service’s A or B service with items 1,2,6, oil changes, tire rotations, engine air and cabin filters, and rear differential service. Our accelerated service is open from 7:00 am to 5:00pm Monday through Saturday with no appointment needed. Concerns or repairs and major services it is recommended to schedule an appointment in advance to better serve you needs.

Do you offer service loaner cars?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Yes, we have service loaners available. Please call our service department to confirm availability.

Can I buy genuine Acura parts online?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Absolutely! Please visit our online store at https://estore.honda.com/acura/customer-home.asp. Parts can be shipped to the local dealer for pick up or for a small fee shipped directly to you. We will call you to confirm the order, give you an estimated pick up time, and finalize payment for your peace of mind.

Do you sell tires?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Yes! We guarantee the lowest price in town as well and offer 2 years of free road hazard protection and roadside assistance on almost all our tires as well. See our catalog at https://www.acuratirestore.com/InitDealer?dealer=251211 or call us today!

My check engine light came on solid, but the vehicle seems to be running fine. What is the problem?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Many times it can simply be that the fuel cap is not on tight. Confirm that your gas cap is on correctly and that it clicks 3 times when turning. Give it 2-3 days for the vehicle to run another function test and if it works, the light will turn off. Note: If the vehicle is running rough or the engine light is flashing, then bring it in. If the engine light is flashing, we do not recommend to drive since this can cause more damage.

Why won't my Apple CarPlay work on my Acura?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

The most common cause is the data cable. If you are not using an Apple branded data cable, then try that first.

How do I get my Acura’s Navigation or Radio code?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Whenever the battery dies or is disconnected, you will need to enter your unique radio and/or navigation code. Please visit https://radio-navicode.acura.com/ to retrieve your unique code or give us a call for assistance.

How do I pair my phone with my vehicle?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Each model differs but there are simple instructions online that provide step by step instructions in paring your HandsFreeLink compatible phones. Please visit: www.acura.com/handsfreelink.aspx. If you need further assistance, please give us a call.

Will you drop someone off at the Airport, since it's so close, and pick them up if they are having work done on their vehicle?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

We do offer this service during normal business hours. We can also arrange to have your vehicle detailed while you are traveling. We have travel specials on these services and others! Thanks you, Team AOP

What are you doing to keep customers safe?

Acura Service | Aug 22, 2020
Acura Service | Aug 22, 2020

Dick Hannah Dealerships has made modifications to our operations. Social Distancing protocols are in place per guidelines. Signage and floor decals help to ensure all people maintain appropriate distance. • All staff members are wearing masks when dealing with the public. • Plastic barriers have been installed, where appropriate. • Additional hand sanitizer stations are installed • All vehicle touch-surfaces such as door handles, steering wheels, etc., are being sanitized • All employees are instructed on sanitizing their own work spaces. • Our cleaning staff is being extra diligent and using industrial-grade products. We have reiterated with all of our employees the importance of washing their hands thoroughly, and using hand sanitizer when necessary. Any employees who feel ill or show symptoms will be required to stay home. For more information, check out this video: https://www.youtube.com/watch?v=eLzlBD6zwbA

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