Address: 6601 Cermak Rd, Berwyn, IL 60402, USA
Phone: +17087490906
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Aviran “El Guapo” Vargas
They redesigned this dunkin, and with the redesign, you can't use the bathroom without a code from a receipt. Do you need to use the restroom right away? You plan on buying something anyway? You're out of luck, you got to get in line and get the receipt. This Dunkin' Donuts here, in my opinion, is increasingly losing its customer service. They all are, every place is, but these folks to a greater and faster extent. I don't know who's running this Dunkin' donuts, but I do know that they are not emphasizing customer service. They'd rather have a customer accident on themselves, Policies like per bathroom use should go the way of the dinosaur, but instead, low customer service orientated places make them standards.
Earnest Bailey
I feel I'm owed a star for leaving a review. Came in because drive thru line was at a stand still. Grab 2 quarts of ice cream and waited 15 minutes maybe longer for cashier to ring me up. 5 staff, 4 people in the store 7 vehicles in line, 6 orders on the screen. No apologies for the wait. Who trained this crew, their failure is not on them. Maybe their faster any other time before 4pm after 5pm on Monday this day.
Sinia C.
Unfortunately if I could give it no stars I would there were about five to six workers in the building at the time but it probably took them about 10 to 15 minutes to get to each person one by one in the Drive-Thru the weight is ridiculous for how many people they have I mean all I ordered was two kids scoops and it took almost 30 to 40 minutes to receive our order then they didn't even have the flavors that we wanted so you're really not 31 flavors you're like 20 at the most.
Darlyn Regalado
Very rude staff, apparently you cannot order if you’re not in the driver side passenger seats can not order at all. Food was horrible, undercook and the caramelo cappuccino was not even done right they just gave me a coffeee with caramel and no sugar. Half way empty. Order number #2718
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