United States Postal Service

Category: Post office

Address: 420 N Twin Oaks Valley Rd, San Marcos, CA 92069, USA

Phone: +18002758777

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 10AM–4PM

Reviews

Dulce Gonzalez

May 9, 2022

I could agree if I could leave 0 I would this place is terrible, I visited this location the first time thinking alright their having a bad day totally understandable but when I visited this location couple times more for months on end for packages to send over, endless amount of times unacceptable behavior and disgusting customer service, if you want to visit here expect it to be exactly like the dmv and do not be attended by Yogesh and the old lady behind the counter, take this as you will

Holly Gardner

Apr 11, 2022

Needed a quick drop off with a QR code. Had never gone through the process before and wasn’t sure if I was to tape up the box (when going through UPS, it is asked to NOT tape up). Got to the counter and was told I needed to tape the box while being summarily dismissed. I was happy to buy some tape to tape it myself but there wasn’t any tape or ANY packaging supplies available! So now I have to drive all the way back home to put one piece of tape on my box bc there’s no option to buy tape or have the box taped for me. What a waste of time and lack of consideration for the customer.

Samantha Heimberg

Sep 4, 2021

I was super excited to see my package was delivered.... only to learn it was put in a parcel locker. No big deal, right? Well, there was no key in my mailbox. I tried calling for help and no one answered. It all stays automated. I don't know why it was put in a parcel locker in the first place as plenty of packages have been dropped on my doorstep with no problem. I'm giving two starts because I still have some hope that maybe I can get my package by leaving a note about the problem and the contents won't be ruined from heat. 😭 They're cake toppers, so maybe.... but maybe not. Update: So yay! On the day I posted this I tried reaching out through their email customer service, and thankfully everything was resolved on the same day! Still have to knock one star just because what happened can't be ignored, but I really appreciate the quick action that too place to resolve this issue, and thankfully the cake toppers were just fine. If you have issues DO NOT TRY TO CALL! Honestly the phone service is less than helpful, but going through the USPS website and through email customer service works MUCH better.

Dick Ellis

Jan 26, 2021

Sometimes I think people want to take their frustration out on the USPS, as they are an easy target. This has been our Post Office for over 20 years and I have always received friendly and good service from them. That also applies to our postal carriers. I wish all companies were as good when it comes to providing a service. Thanks to all the people who work there!😊

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Questions & Answers

how can I change my mailing address

Lupita Ramirez | Aug 23, 2018
cory | Aug 23, 2019

moversguide.usps.com

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how to pay the PO Box?

Terry Perez | Aug 23, 2018
cory | Aug 23, 2019

usps.com/manage/po-boxes.htm

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Is postal office open on memorial day

Jovanny Duran | Aug 22, 2021
R.S. Tilton | Aug 22, 2021

No. It's a federal holiday.

How long does it take to get a renewed passport??

Elaine Walker | Aug 22, 2020
Mason Dick | Aug 22, 2020

According to the State Department website, normal renewal applications take about 4-6 weeks to process.

What's The Office hours ?

Shirin R. | Aug 22, 2020
jimendoza99 | Aug 22, 2020

M-F 9am - 5pm Sat 10am - 4pm

I have postage paid Priority Mail packages to drop off at the inside unmanned bins on Sunday. Will they go out on Sunday?

R. Kutner | Aug 23, 2019
Mason Dick | Aug 23, 2019

No, Monday.

how do I place a vacation hold on our mail?

Diana Dean-Nau | Aug 23, 2019
Vernon Brownell | Aug 23, 2019

Fill out a vacation hold form at your local post office

can you take passport photos

Patty Kelly | Aug 23, 2019
robert ildrrton | Aug 23, 2019

Not that I have see

ho long are package held for general delivery? if they are not picked up within htat time, do they get sent back to sender?

DrMantisTobboggan, Gonzo Dr | Aug 23, 2019
Vernon Brownell | Aug 23, 2019

30 days

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What is the cut off time to overnight something?

Linda Peart | Aug 23, 2019
Vernon Brownell | Aug 23, 2019

2:15 p.m.

Why do I get mail that is not mine for 5 years? How to I rid this person from my residence? Pain in the mail box.

Dawn Muscarella | Aug 23, 2019
Thomas Lee | Aug 23, 2019

I would recommend talking to the people that actually work at the post office. They should be able to get that fixed for you.

How make an appointment to renew passport?

Pierce Flynn | Aug 23, 2018
Mason Dick | Aug 23, 2019

You don't need an appointment to renew an adult passport.

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