FedEx Office Print & Ship Center

Rafael Revelo

I have been coming here since two weeks ago and Terri has been helping me out tremendously! She satisfied my orders and lectures me about the other useful printing services FedEx provides. Most definitely am coming back for business ventures.

Phil Valdez

We had a great experience. Terri the assistant manager helped us personally. She did an incredible job!

Geno G

Super un-helpful customer service... I noticed that several of the reviews note that the employees seem to be bothered that there were customers asking for help... that was my experience as well. I came in yesterday to laminate copies our Covid-19 vaccination cards for travel and couldn't find the "lamination station" that most FedEx/Kinko's have in store. After searching the store, I went up to the not busy customer counter to ask about it... 3 employees were milling about, working on something, but nothing that seemed like assembling bibles for the Vatican... one well dress young lady eventually wandered over my way while continuing to chat with the other employees. It was long enough that I almost asked the "group" if this was the correct line to stand in to get help. I didn't get her name, I wish that I had so that I could be more specific with my feedback. When I asked about the lamination station, she pointed vaguely to the back of the store and said "It's over there where it always is..." She then went to get a couple full sized lamination sheets... I said I'm just doing a couple small items and where are the sheets that most FedEx's have at the station. She said they don't do that here... Anyway... the interaction was very unhelpful and not very courteous. No, I wasn't buying $500 worth of printing... But I HAVE!! Note to Management: This location obviously needs some customer support training judging from the comments.

Salty Sauce

What started as a simple task has now taken up an hour of my time and a headache that could last awhile. Very disappointed. And, they were unable to fix the issue...at all. So, here's what happened. I needed to print a private document. It isn't the first I've tried printing at a FedEx office and since I haven't had any issues previously with printing private documents in the past...(that I know of).... I once again trusted to have another printed but after today, I'm not so sure I'm going to feel like that anymore. So, I go inside. First time at this location. First thing I see is a small island of computers. 3 of them. 2 of the 3 were closed for 'social distancing'. The only open one had a woman there and an employee helping her. I stalled for a minute and circled the island reading all of the signs that told me they were closed. Normally, this would be a sign to the employee that I wanted to use a computer. After finishing my circle, I stood looking at the employee and she was just finishing helping the customer. I tried to get her attention but she looked at me and bolted for the employeearea. She met up with another employee and they both ducked into the back. As I was trying to chase her down, I noticed more computers in the back. Ok, great. I figured she's probably used to getting this question and knew I would eventually see them. So, I go to sit down. Log in and printed. I really have no idea how it calculated 3 minutes because I literally logged in and already had the document ready on my email. But whatever. Then printing 2 pieces of paper was another 3 bucks. I'm not trying to be cheap but I've printed more and spent more time and I could have sworn is was still cheaper but again...whatever. Ok, so where's my private document?? The woman at the counter told me there's a sign on the printer. Umm...which printer? Am I supposed to know that the printer I used was the one in the corner with a very plain and small sign saying out of order?? I've never in my life been to a printer shop and the printer is out of order but...ok. She was very quick to refund my money. Apparently she refunded more than I even used. But, what bothers me is that the document is still an order. I didn't think of this until I got home because I was focusing on the task at hand and the fact that a PRINT SHOP had a broken printer was not really on my agenda. It is a very private document with not only my personal info but a friends as well. I DO NOT like loose ends and this is definitely a loose end. So I called back and the woman that refunded me answered. She mentioned something about talking to I.T. and I thought she was going to connect me with them but she quickly said, "bye" and hung up. I was trying not to let this bother me. I just wanted some kind of confirmation that this was not going to be a document that is up for grabs. So, I called back again. "Amber" seemed understanding and a little more knowledgeable but there was still no piece of mind about this document being destroyed. I reminded her that the signage was horrible after she slipped that it's been happening to other people. I'm sorry but I don't take my private info and the info of a friend that has trusted me with their info...lightly. Telling me, "I'm just gonna have to trust her..." Is not really enough for me. I don't even trust my brother with info. A place that "prides themselves on handling private info" should know better than this. And in fact, I've worked for the post office and I've worked for FedEx. We were thoroughly vetted and had to pass a civic test in order to handle people's mail at the post office but not at FedEx. What makes you think I'm going to trust some part time employee that's joking with me calling me a "Karen", when they can't even think about putting a sign up that tells me a printer (at a print shop) is out? Crazy. ****So, this is now documentation that if any of my private info from those documents gets out, I will be suing this location for mishandling my private info. *****