PetSmart

Brandon Arizaga

****Update**** 7/1/2022 I ordered curbside pick up. When I called to pick up my order I was asked to go inside, not a problem what so ever. Once inside it took quite a while to be acknowledged even though the so called manager Mercari (not sure if that's the correct spelling) was staring directly at me for severalminutes. Customer service is lacking greatly yet again if management does not lead by example there is no surprise there. ------- Just got my first bird here amd going back to get another 45 minutes later to give my bird a little buddy.

Debi Hull

The staff there is always very helpful & pleasant! The lady at the cash register gave me a great tip on female dog diapers. Duct tape to help them stay on better all night!

California State Reviewer

The treatment of your employee's is NOT OK. Their is a girl they said was NEW and she was DEAF and hard of hearing and is mostly ok with lip reading but the manager or the lady i seen telling everyone what to do was abosultely disrespectful towards her and had no patients for her what so ever. Being deaf is a disability and you should give her reasonable accomadation. That treatment was just horrendous and i will be submitting a complaint about the behaviour i witnessed of that employee to corporate that is ridiculous. Do better REALLY!!!!

Bryant Muniz

My experience was good went in to buy dog food and fish food. But the cashier told the person after me that was paying don't buy the fish it's just going to die on you. You have no experience with fish. Instead of educating the customer. I talked to the customer and told them how to set the fish tank with fish up for success. Me being a fish tank owner of many years now Noth fresh and saltwater. I think educating would have been better instead of your fish are going to die don't buy them.