Marrokal Design and Remodeling

June Perez

We reached out to Marrokal three times. Third time they finally set an appointment to come at 12:15. No show. No call. If they can’t keep an appointment or call to cancel, I definitely would not use them for a home remodel.

Mark Ramirez

Our 2012 renovation would have been a disaster had it not been for Marrokal. While not entirely perfect, they were clear and supportive, with both good and bad news so we could decide with consideration. They stood by us during one of the worst recessions and worked with our financers to bring the renovation to a very happy conclusion. Post build - when we encountered problems, they were always ready to assist and help. Just recently there was a leak on our roof (the portion redone after the renovation) and they were there 6 YEARS after the project to fix it without issue.

Robert Greenes

Very competent at project planning and execution. Has a panel of quality contractors/tradesmen but is open to using others suggested by client, and also flexible in that it will adjust pricing if separate arrangements are made by client directly. Tended to follow the projected timeline largely, although there were inevitable delays at various points, not unexpected with a moderately large project and the need to coordinate multiple tradesmen. Expensive, but needed by us since the project was largely conducted while we were only available remotely.

Akshon

Recently purchased a home that had been remodeled by Marrokal 6 months prior to the sale. Many corners cut. About 40 nailheads have popped in the kitchen ceiling and wall, Tape lines visible. Hood vent pipe was never connected and was dumping its exhaust into the attic. French doors installed without manufactuer required stucco molding or drip cap and now separating from the stucco. Unlevel and out of square cabinet boxes and Sub-Zero refer enclosure. Cabinet door mortises coming apart. Sagging pantry shelving with inadequate support. The particle board trash enclosure lasted 1 week before the track tore out of the base, they had used 1/4” sheet metal screws to hold the whole thing in. Tile grouted in over scribe molding. The list goes on... Not to mention a horrible layout. A cookie cutter kitchen plan that does not work in the space it was applied to. Their design, Yes. Funny thing is this same layout is shown time and again on their website. So custom? Absolutely not. At the price the PO was contracted at, this should be damn near perfect. I would be embarrassed to stamp my company logo inside every drawer as they did. Time to put away the rubber rulers and put some pride in your work. Its sad that a 2 year old kitchen will have to be gutted. What a waste. Being in the construction field I get that “things happen”. But this is just pure laziness plain and simple.