Massage Envy

Category: Massage spa in Oceanside, California

Address: 2455 Vista Way C, Oceanside, CA 92054, USA

Phone: +17604391155

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 11AM–7PM

Reviews

Deb R

Feb 4, 2022

The masseuse had very dry, rough hands that felt like sandpaper, did not massage my face or head and cut the massage short by 10 minutes.

Blake Ernst

Jul 29, 2021

This locations service is absolutely HORRENDOUS, as you can also tell from many of the comments here. I waited 3 weeks for a massage they booked and confirmed, only to drive there and have them tell me they didn’t see it and they gave the slot away. They told me they’d book another appointment in 2 weeks and help me out when I got there. I waited 2 weeks and when I got there they did NOTHING for me and told me they couldn’t do anything. I can’t believe their management, super rude. I do want to say Sari did an amazing massage and she deserves to be at a better location. However, I’m never going to this place again, there’s a much better massage place in Carlsbad!

Tom Frisbie

Jul 17, 2021

I had an appointment with this location. The therapist had an issue and had to cancel. But they didn't call my phone or text. They sent an email, less than 1 hour before my appointment! Of course I hadn't checked my email and showed up for my appointment, 10 min ahead of schedule, only to find out my appointment was cancelled! SLAP IN THE FACE!!! They sent me a text after my appointment was cancelled saying, that I had to cancel the appointment! Why couldn't they text me before? Dishonest! Nice try! I will never return here! Office staff NEEDS training!

Joshua Cole

Oct 3, 2020

Massage envy charged me while they were closed during a pandemic. After calling several times and leaving several voicemails and threatening to leave bad reviews a manager finally called me back. The manager told me my account was canceled and I was refunded. Of course 30 days later I was charged again. Upon calling the location I was told that I never canceled and that somebody would get back to me within 72 hours. When she was flippant I asked the employees name and she refused to give it to me. When I asked her managers name she refused to give it to me. When I asked for the district managers name she refused to give it to me. Same with the owners name. When I told her I was going to leave bad reviews if I wasn’t contacted within 24 hours she told me that she didn’t care that people still come in and that they are always fully booked. This is the kind of attitude and service you can expect if you deal with massage envy. Not only can they not get your account canceled but they are going to be rude, belligerent, and standoffish if you try to get your money back. On top of that who wants to get a massage during a pandemic? This is obviously just a blatant cash grab.

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Questions & Answers

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does Massage Envy offer Facials?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

Can I use my Massage Envy membership for facials?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

How long is a facial?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

What does a facial include?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

How much does a facial cost with a massage?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Does a facial cost the same as a massage?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How much does it cost to get a facial?

Massage Envy | Apr 24, 2022
Massage Envy | Jul 23, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

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How do I cancel my Massage Envy membership?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Apr 24, 2022
Massage Envy | Jul 23, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Apr 24, 2022
Massage Envy | Jul 23, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

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Does Massage Envy have showers available for guest?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Apr 24, 2022
Massage Envy | Apr 24, 2022

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

What kind of massage do I get for the introductory rate?

Massage Envy | Aug 22, 2021
Massage Envy | Aug 22, 2021

Introductory rates are available for 60 minute custom massages session. Contact the franchised location to confirm eligibility.

Where can I see pricing options for this Franchised location?

Massage Envy | Aug 22, 2021
Massage Envy | Aug 22, 2021

Intro Pricing, Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the Franchised location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

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