Palomar Health Medical Group - Graybill Urgent Care

Category: Doctor

Address: 225 E 2nd Ave, Escondido, CA 92025, USA

Phone: +17602916777

Opening hours

Sunday: 9AM–8PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Quinta Chantè

Jul 14, 2022

Just got off the phone with a lady at the front desk. Ask a simple question and she hung up on me without asking if I had anything else to ask.

James Woodward

Jun 13, 2022

I came in expecting a long wait or to be sent to the ER due to the severity of my symptoms. PA. Hudson gave me hope that our medical system is not completely broken. I was treated like I was a person and I mattered not just a number. She was caring but direct about my health issue.

Breann Dixon

Jan 22, 2022

Appreciated the whole experience. It is easy to navigate parking. Checking in was very quick, and those helping where kind. Was seen fairly quickly by a nurse, had to wait bit longer for the doctor, but the doctor what’s exactly what kind of doctor you want. Thorough, kind, informative. They even drew blood, and it was the first experience I wasn’t tortured by. The nurse who drew my blood is the best I’ve ever had.

Tony Maietta

Jan 15, 2020

How anyone can give this facility anything other than a one-star review is beyond me. Their overall attitude is one of apathy and they act as if they're doing you a favor by being there. I was seen at the urgent care last night. The PA said she would send 2 prescriptions to the pharmacy. The pharmacy didn't receive them. When we called to sort it out, we were hung up on. It took several phone calls and over 40 minutes to get one of the two prescriptions. Also, I had an x-ray. The PA told me to call in the morning to get the results as she couldn't read it and no radiologists were on duty. I called 9am and was told someone one call me back before noon. They didn't. I left a message for Michelle in Quality Management and called again after 12 pm and spoke with Tina. While I was speaking with Tina, she was rude and told me that someone had called me at 11:29. When I tried to tell her that they didn't and that was concerning the prescription she kept interrupting and wouldn't let me know if the results were in. As I was on the phone with Tina, Michelle called. I merged the call with Tina so the person in Quality Management could hear for herself how I was being treated. However, instead of assisting, Michelle made things worth by constantly interrupting not listening and threatening to disconnect the call. You would think an organization meant to help sick people would have a different attitude when it comes to patient care. But this organization can't handle simple tasks like ordering prescriptions or providing diagnostic results in a timely manner.

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Questions & Answers

Can they do ekg

Suzanne Culver | Aug 22, 2020
Ryan Revitz | Jan 24, 2022

My name is Ryan Revitz what time is my appointment on December 27th on Monday?

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What time is my appointment on December 27th on Monday?

Ryan Revitz | Jan 24, 2022
Linda Prince | Jan 24, 2022

You will have to call tomorrow before 12:00 because they are closing down for the holiday as far as I know and I'm a private citizen so I do not know what time your appointment is I'm sorry and wear a mask it's mandatory

Are xray results available on the pt portal?

Denise Roundy | Aug 22, 2021
Palomar Health Medical Group - Graybill Urgent Care | Aug 22, 2021

Dear Denise, Per our Radiology Department, unfortunately, patients are not able to view their imaging on our NextMD patient portal. However, we do have an alternative option, patients can set up a patient account with nucleus.io. This is a web based/cloud based image sharing platform that we use to share imaging with both outside specialists, hospital’s and the patient’s themselves! Of note: This is not a Graybill imaging program, but an outside HIPAA compliant vendor we use. So, if patients have trouble creating an account they would need to contact nucleus directly as they have their own tech support etc… I have attached the link below if you would like to check it out. https://nucleus.io/patients/ Sincerely, Josie Davison Marketing Specialist @ Graybill Medical Group

Do you take Medicare?

chelan gajo | Aug 22, 2021
Palomar Health Medical Group - Graybill Urgent Care | Aug 22, 2021

Dear Chelan, Yes, we accept Original Medicare, Medicare Supplement, Medicare Advantage HMO (through UnitedHealthcare and Sharp Health Plan), and TriCare for Life. I hope that helps. Josie Davison Marketing Specialist @ Graybill Medical Group

Do you do xrays on site

Tamara Brown | Aug 23, 2019
Palomar Health Medical Group - Graybill Urgent Care | Aug 22, 2020

Tamara, Graybill's Radiology department is next to our Urgent Care department at our Escondido 2nd Avenue location. X-ray is also offered in the evenings and on weekends to support Urgent Care. Hope that helps. Josie Davison Marketing Specialist @ Graybill Medical Group

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what about emergenies

Karen Cunagin | Aug 23, 2019
Graybill Admin | Aug 23, 2019

Karen, Bill is correct. If you have a life-threatening emergency, call 911 or go to the nearest emergency room (Palomar Medical Center Escondido). For further guidance on when to visit Urgent Care versus the ER see our page on the website http://www.graybill.org/services-and-programs/urgent-care/ Kindest regards, Josie Davison, Marketing Specialist @ Graybill Medical Group

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Does this medical group take medical

Karrisa loredo | Aug 23, 2019
Palomar Health Medical Group - Graybill Urgent Care | Aug 23, 2019

Sorry Karrisa, we do not take MediCal. Josie Davison Marketing Specialist @ Graybill Medical Group

Do you accept for walk-in?

Uyen Nguyen | Aug 23, 2019
Palomar Health Medical Group - Graybill Urgent Care | Aug 23, 2019

Hi Uyen, Yes, our Urgent Care clinic accepts walk-ins. It is open Monday through Friday 9 am. to 8 pm and Sat/Sun 8 am to 4 pm. If you have a Graybill primary care physician, you might also want to call our Call Center 866-228-2236 and check your PCPs availability. Sometimes they can get you in the same or next day. Have a great day! Josie Davison Marketing Specialist @ Graybill Medical Group

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Do you have x-ray

Ed Bridges | Aug 23, 2019
Palomar Health Medical Group - Graybill Urgent Care | Aug 23, 2019

Ed, Graybill's radiology department is situated next to our Urgent Care Department at our Escondido 2nd Avenue location. X-ray is also offered in the evenings and on weekends to support Urgent Care. Hope that helps.

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