Dunkin'

Category: Coffee shop in Rockford, Illinois

Address: 3225 11th St, Rockford, IL 61109, USA

Phone: +18157088172

Opening hours

Sunday: 6AM–6PM

Monday: 5AM–7PM

Tuesday: 5AM–7PM

Wednesday: 5AM–7PM

Thursday: 5AM–7PM

Friday: 5AM–7PM

Saturday: 5AM–7PM

Reviews

Dylan Mcmahon

Jul 31, 2022

Out of the 5 times I’ve been here they say the frozen thing is down when I know it’s not they don’t answer the intercom they said they are cleaning the ovens. It’s the worst one ever

Bradley Christensen

May 1, 2022

Absolutely worst service. I’m not joking when I say 50% of the time my coffee isn’t made correctly. I finally called back, and the lady told me there wasn’t a manager, wouldn’t give me her name, and then told me to show a receipt when they didn’t give me one. Then I told her that she didn’t give me one, and she said I should have asked for a receipt. Absolutely worst Dunkin Doughnuts. I almost drove back thru the drive thru just to throw my coffee thru the window.

John Ulferts

Apr 9, 2022

AWFUL service. I was given change for a $10 when I gave them a $20. I pointed it out immediately. The cashier said she couldn't do anything about it. I would have to contact the manager Sierra after she viewed the video in a few days. Sierra is never there though. I called repeatedly. Never called me back. Then, finally, after almost two weeks they gave me a gift card for $10. Yeah! It was never the $10, but the principal of the thing. So the gift card makes it all better. Right? Nope. I go to use it for the first time. The manager has loaded no money on it. Unbelievable. Ripped off again. Please do not go there. I would leave zero stars if it were possible.

Krista Henson

Mar 22, 2022

Three times this month we have gone in the middle of the day and none responds in the drive-thru. The inside of the store has been closed since March 2020 so that is not an option either. When I call later, they say sorry and "something happened". Three times "something happened"? Maybe Corporate needs to pay this location a surprise visit. Horrible service.

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Questions & Answers

When did they bulid this place

Ashtyn Nies | Jul 2, 2020
daniel jennings | Jul 3, 2020

It use to be Quiznos just north of McDonald's. It's been Dunkin Donuts for about 3 or 4 years at least.

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