Address: 11401 Pines Blvd #408, Pembroke Pines, FL 33026, USA
Phone: +19544380688
Sunday: 11AM–6PM
Monday: 11AM–8PM
Tuesday: 11AM–8PM
Wednesday: 11AM–8PM
Thursday: 11AM–8PM
Friday: 11AM–8PM
Saturday: 11AM–8PM
Alexandrea Duardo
I was at the store today with my mom and we were treated so poorly by their customer service representative Amanda and manager Jeanie. I was looking at backpacks (which I wound up purchasing) and when I asked for the price the manager handed me a calculator and walked away. When we were checking out Amanda was so rude to my mom at the cash register she said "I need the card" and rolled her eyes, as if my mom was taking to slow to provide the means of payment. I informed both representatives I would be writing a bad review and that's when the manager started giving excuses for her bad attitude stating she's understaffed. They took no accountability and just gave an excuse for their lack of customer service. Lastly, when I asked for the customer service representatives name she told me it was Amanda, when I asked the manager/other representative for her name she refused to give it to me therefore, I had to call the corporate office to find out Jeannie's name . Very unprofessional and horrible customer service.
Kelly Olcsvary
Prices are excellent, usually can find what you want. Salesperson very cordial & helpful.
Stacy King
As a prep cook for the last 19yrs I absolutely love the fact that I can order my chef coats from them and get quality product within 4 days and NOT have to pay for S/H ❤️❤️I have purchased 4 chef coats from the Pines store in the mall I love the staff & how pleasant they ALL are
D T
If I could give zero stars, I would. This store, in particular, makes the company’s unnecessarily strict return policy even more unbearable....bought my mum a bunch of scrubs et al for Christmas and since she lives in another part of the state, she was forced to come to this store to return socks that didn’t fit right and a pricey nursing jacket that was also too small. Because the package was shipped to me, I couldn’t give her the return slip and just emailed her a copy of the invoice. The store clerk was rude and refused to give her an exchange for a bigger jacket, resulting in unnecessary frustration. She was told to mail it back to the company for $8, which is absurd. Tell me, what is a customer supposed to do when something from online doesn’t fit and the store makes it so difficult to return? Waste of my time and money!
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In response to COVID-19, we have implemented the following safety measures: 1. All customers and staff must wear face masks while in the store. 2. A hand sanitizing station is provided at the store entrance. 3. We're limiting the amount of customers allowed in the store at a time. 4. We're quarantining all returns and merchandise that was tried on for 48 hours before returning them to the sale floor.
Hi Emma! This isn't possible at the moment with purchases made in-store. If you have any questions about past orders, please feel free to contact us at the store directly for further assistance.
I've only seen uniforms.
Hi Arlene. Unfortunately, we do not.
Yes
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