I went by the Apple store today looking for an iPhone for my girlfriend and I was lucky enough to be helped by Franco. He had amazing customer service and was very patient and helpful. A big shout out to Apple for hiring employees like Franco! If you need help ask for him!
Maurizio Acquavella
Apr 14, 2022
Great experience at this store location. I highly recommend this location for scheduling to get support or for purchasing any product.
The staff was very sharp and on point.
The appointment scheduled was on time.
downtownhealthcenter
Apr 2, 2022
My mom is 85 years old and wanted to get the Apple Watch series 7 to monitor her heart. She went to the store and was greeted by Annabel. I live in North Carolina but was able to purchase the watch for my mother on the Apple website with directions from Annabel. She was very patient and pleasant. This is one of the best customer service experiences I’ve had in over a decade. Apple should reward this employee for her excellence. I wish I could hire people like her to work for my company.
Esteban Naranjo
Dec 22, 2021
Huge lineup of people. Lots of employees with their identifiable Apple shirts, yet none of them were willing to help or approached me asking if I needed anything. The store itself is really nice, as are all Apple stores in general, but the employees really could do better at improving the customer experience
Its much better if you make an appointment beforehand, but you can also walk-in and wait for your turn (usually long time/hours). You can eat or shop at the mall in the mean time
Food court. They have valet. Make sure if you buy something from the store go straight to your house after. Do not leave any expensive apple product inside your car or pass by a publix an leave anything inside. Just as a recommendation
Hello, to buy in the apple store you must do it online and place to pick it up at the dadeland mall store. And this one is located in Kendall. It is somewhat separated from the Dolphin mall.
Hi there, I'd like to go to your Dadeland store and order a new Imac instead of online purchase as I need to ask some tech questions. Are you open for business?
Jose Placeres | Aug 22, 2021
Michael Freeman | Aug 22, 2021
I don't work at the apple store I just have the privilege of being able to help fellow individuals out, but the apple store at dadeland mall opens at 11am I believe.
I would like to visit the store on Saturday, 10.30 AM, Oct. 24, 2020.
I only have one hour to spending the store.
David Barnett | Aug 22, 2021
Michael Freeman | Aug 22, 2021
The lines shouldn't be as packed now because of covid-19, everytime I go there now there is literally no long lines
Are the stores open now in September and do I need toe make an appointment?
Mercedes Alicia Vierma | Aug 22, 2021
James Hunt | Aug 22, 2021
Store was closed today. Note said until further notice
Hi good evening, is your store open ? Working with a regular Schedule ?
Jose Martinez | Aug 22, 2021
Ericka Munoz | Aug 22, 2021
it's not closed.
I want to buy an iPad from the Apple Dadeland store and have someone bring it to my car. Is that possible. I will give a credit card over the phone.
elgoog55 elgoog55 | Aug 22, 2020
Athenav1 | Aug 22, 2020
The apple store had a specific line for online orders to pick up at store. I don't think they had curbside pick up.
Can I make appointment for tomorrow ?
Lyurka Vega | Aug 22, 2020
Derrick Cenatus | Aug 22, 2020
If its available use the Apple store app. It'll let you do it from your iPhone.
Hello, how can I make an appointment as soon as possible? I already had an appointment and when I got to the store they canceled it
Apple Dadeland Are With Black Friday Discount ??? Can I make a purchase pay via web and pick up from the store next days?
Drakho Drakhestein | Aug 22, 2020
Guillermo Taboada | Aug 22, 2020
Yes, I do not pick it up but if you do it online or in the store they give you some gift cards with certain amounts depending on the equipment you bought.
How to request an appointment?
Enrique Consuegra | Aug 22, 2020
Julia Elisa Sucari | Aug 22, 2020
I don't know if you need
Can I have my iPhone battery changed at your store and if so can it be done the same day I bring it in?
Gilbert Joubert | Aug 22, 2020
Gonzalo Yoel Lopez | Aug 22, 2020
Yes, of course
How do I make an appointment with you?
Gerardo Guzman | Aug 22, 2020
Pat Ama | Aug 22, 2020
You can call but I understand that you do not need an appointment to be attended just show up there and you're done.
Hi, I would like to order an Iphone 11 and an apple watch through the apple website and have it delivered at your store for pick-up, I will be in Miami on November 21st
My question to you is: How many days in advance should I place the order?
michiel wouters | Aug 22, 2020
Julie S | Aug 22, 2020
Call the store to see how far in advance they can make appointments.
Can I already buy an iPhone x11 pro max cash? Where
Vicente Vega | Aug 22, 2020
Pilar Alva | Aug 22, 2020
Any Apple Store
i need an appointment to set my new apple password
Hello, I need to know what price to fix the screen of a phone x smax
Iliana Toledo | Aug 23, 2019
Yorgen | Aug 23, 2019
Dear it is better to call direct for any question to Apple dadeland, so they can give you the appropriate information, since this kind of information is not given via Google.
In the configuration or settings. Search general there tells you if you have any pending software update. If it does not indicate the need to update, it is because that operating system may not be compatible
Recommended if you should. If you want to do it this weekend I recommend you go to the adventure mall super early so that they can put you on the list and send you a message when the genius bar is ready for you so you don't have to be in the store. Check if your phone is under warranty on the apple page
Hi, if I buy and iPhone online to pick up in Dadeland Apple store by someone else, is that possible? I am in Argentina and want to give my sister an iPhone for her birthday and she could pick it up at the store. What documents should she bring?
Ana Velasquez | Aug 23, 2018
Hala AbuShadi | Aug 23, 2018
Hi Ana, you need to ask that on the Apple online website.
I don't know what documents whoever will pick it up would need.
I understand that at least a written authorization with a copy of the credit card with which you have paid AND, the copy of your identity document. Anyway, check out Apple's "customeer support".
I bought a cell phone there but I did not receive the receipt by email . what do i do to receive ?
Ana Paula Martini de Carvalho | Aug 23, 2018
Marlon Morales | Aug 23, 2018
Contact apple via chat or phone. Or got to the store for them to print it for you. Check your spam , junk or social mails.
I need to bough a battery for my iPhone 6. Do you have? How much it cost?
Sandra Canella | Aug 23, 2018
Juan Antonio CALDERATO | Aug 23, 2018
Yes. You will find anything you need
I fixed my screen yesterday with you and today I realize that the fingerprint reader does not work.please what can I do
Argente Velázques | Aug 23, 2018
Juan Antonio CALDERATO | Aug 23, 2018
Back to store
Do you have the iPhone 8? What is the price and if you can unlock it?
Vivian Guillen Amaya | Aug 23, 2018
Haydee Fernandez | Aug 23, 2018
Yes there are. Almost $ 1000 and they come unlocked
I need a appoint for my Laptop . Some notification of Virus come in time to time. I don't know what
to do . Tomorrou will be Ok for me. Let me know . Thank
Gabriel Teran | Aug 23, 2018
Marlon Morales | Aug 23, 2018
Hello how are you? When you open safari thats happened? Can you send an screenshot. Maybe I can help
I need a repaired appoiment
rolando garcia | Aug 23, 2018
JorgeCist | Aug 23, 2018
Yes, you need. At the website you can do it.
How can I reset my password that I forgot
Norma Gamez | Aug 23, 2018
Marlon Morales | Aug 23, 2018
Iphone? Macbook? Apple ID? Passcode?
I have a cracked screen ( I have insurance)...Sprint told me I can go to any Apple store and they will fix it on the spot or give me a loaner? True?
Maria Somoza | Aug 23, 2018
Marlon Morales | Aug 23, 2018
Hopefully everything is going great. I could say that apple store for sure will fix it for you. About the loaner is hard to believe it. But if the policy of insurance shows that they have to give you a loaner they will. Make sure you make an appointment with genius bar online before going. I recommend aventura mall as a big store +helpful apple store or Lincoln rd.
Hello good afternoon. Greetings. I want to know if they have the battery for the iphone 6s and the battery for the Ipadmini 1. Thanks
No, I had to make an appointment to order one. This process is stupid!!
I need to make an appointment, no phone has problems
Anay Felicia | Aug 23, 2018
JorgeCist | Aug 23, 2018
You can do it online
I need to know if they have the Iphone x?
Nayibe Ruiz | Aug 23, 2018
Cristian Bolivar | Aug 23, 2018
Hello, enter the official page of apple and check the availability in stores
Until what time the Apple store is open today (Sunday)
Nabeel Ali Akbar AlSayed | Aug 23, 2018
Humble Kid | Aug 23, 2018
9pm
I need to make an APPOITMENT for today
cecilia malachowsky | Aug 23, 2018
Jose Garcia | Aug 23, 2018
NECesito do appoiment I have problems with my iphone 6+
Do you have in stock iPhone 8 black or gray?
A Google User | Aug 23, 2018
marta valdes | Aug 23, 2018
Please do not speak, or Leon or I write in English because I come to this country that so much respect and already very old and did not manage at this age to appropriate the language
Good, the iPhone X have it? Price? Thank you
Luis Gómez | Aug 23, 2018
marta valdes | Aug 23, 2018
I can not assure you but I think that if
Good excuse that price has the iPhone 7 plus 32gb pink gold and 128gb
Elena Bastidas | Aug 23, 2018
marta valdes | Aug 23, 2018
Between the 500 and 600 dollars
Hi, may I want to know. If you can use gift card. To make a purchase
Tania Gonzalez | Aug 23, 2018
JorgeCist | Aug 23, 2018
I'm not sure if the store has that option, but at the main entrance of the Mall there is a kiosk that sells giftcard for almost all the stores in the mall and has Apple.