Carolina Beauty

Category: Beauty supply store in Charlotte, North Carolina

Address: 6321 Albemarle Rd, Charlotte, NC 28212, USA

Phone: +17045694222

Opening hours

Sunday: Closed

Monday: 9:30AM–7PM

Tuesday: 9:30AM–7PM

Wednesday: 9:30AM–7PM

Thursday: 9:30AM–7PM

Friday: 9:30AM–7PM

Saturday: 9:30AM–7PM

Reviews

Vanessa Stewart

Sep 2, 2021

I am very disappointed in the service at Carol’s Beauty! I WAS a customer for a few years now. I purchased some shampoo instead of the conditioner. I came back to return the UNOPENED shampoo. I was denied an exchange. The bottle contains has THEIR sticker still on it. The person in charge couldn’t even come out to talk to me. I know I can get better service somewhere else.

Sojourner Williams

Jul 17, 2021

I went there twice. The first time I was unimpressed with the service. I thought the lady was having a rough day. I went back a second time, it turns out that it is a culture to be unfriendly and unhelpful. Oh well, there wont be a third time as they didn’t have what I was looking for and the service needs improvement. I am currently online trying to find other beauty shops.

cynthia dimgba

Jan 9, 2021

This is a TERRIBLE beauty supply store! I Do Not suggest shopping here! The staff is very rude, there is never anyone to help with finding items. Terrible customer service. I went they were only excepting cash no card so I told one of the cashiers “hold on let me go and get cash” before I could come back she already put all of my items back and made me go and find all of them all over again without help. I went there a second time I was in the cashiers line, in front of her ready to check out and she left the cashier spot without saying a word. Made me go to the back of the line. once I went to the back of the line she came back. There is terrible customer service along with workers in this store.

Quina Berry

Apr 11, 2018

Some of their products are a little higher than most but they do have more of a selection than other major hair stores. I always come here when I've something on social media that I want to try because I know they will have it here. Everything is neatly in place and you don't have to look around for everything. They also have a good selection for shoes.

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Questions & Answers

Why is nothing in that store ever replaced or dealt with when there is a problem. This store just takes your money and you are on your own afterwards. So I or my daughters will NOT be shopping there anymore. Three customers lost, good ridence.

Gail Haunts | Jul 3, 2019
Jake Straw | Jul 4, 2019

Gail, I apologize for your issues not being dealt with in an acceptable manor. Ive been the manager for 6 weeks. As I'm changing the culture of this store I can assure you that things are done differently now. I implore you to come back and ask for me by name. I always have time to accommodate and talk the fine people of our neighborhood. I think you will be pleasantly surprised. Looking forward to seeing you and your daughters.

What are the Covid safety practices like here?

People are asking | Apr 3, 2021
Niesha Watkins | Apr 4, 2021

Staff & customers are required to wear masks & stand 6 ft apart

The lady is rude I was buying something And it cost 7 something and I was of a little bit and she said u don’t have enough

Kalah Kalah | Nov 4, 2020
shauna H | Nov 5, 2020

Then you shouldn’t have gotten it 😂, you knew how much you had before you walked in the store

Do you sell medium brushes?

Micah Pittman | Jul 3, 2018
Britt Johnson | Jul 4, 2018

Yes and large

How much does weave cost in a form if dreads that are black

ALBERT FLORES | Jul 3, 2018
Richelle Miller | Jul 4, 2018

Sorry not sure?? Please call

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