Audi Service Portland

Cody Halsey

Dropped my car off. Was told I did not have an appointment. Even though I have text messages and e-mails confirming my appointment and reminding me of my appointment and making sure I knew it was the Portland location. Called on the 4th day to get an idea of how it’s going. It was going in for 3 recalls and an alignment issue. Was told I would get a call back. No call back. Called 5th day. Was told I would get a call back. Nothing. I had to call for the 3rd time to finally get someone to tell me the status. Next time, I will drive to Wilsonville.

Jerry Skene

Great staff. Given that they are short on courtesy cars, they are using Uber to get the customer home. Got me in right on time and know exactly what needed to be taken care of on the recall

Gary/Linda Bloom

Came in for oil consumption test. Was treated very well. Waiting for Audi Corporate to get back to us Brought car in for new rings and pistons. Audi covered 50% of cost. Service was excellent. Provided loaner for 2 weeks while repair was made. Only thing we hoped was Audi may have covered a higher percent of cost

Michael Canham

Had CEL for EGR cooler on my TDI. I do all my own work, but since this was covered under the dieselgate warranty I took it in. Nikki helped me and was great. She advised that they were pretty backed up and it could take quite awhile. I got my car back much sooner then expected. Would use again, if I don't wanna do the work. Recommend Audi service of PDX.