Apple River Park Square

Category: Electronics store in Spokane, Washington

Address: 710 W Main Ave, Spokane, WA 99201, USA

Phone: +15094588080

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Chad Hogan

Aug 9, 2022

An Apple tech took a look at two items that were either non-fixable or non-refurbishable. I was disappointed thinking that at least the Magic Keyboard could be refurbished. Just before leaving one of the managers asked about my experience. He did not want me to leave 0 for 2 (two items I made an appointment for that neither could be fixed). It was not his fault these items were not salvageable. He gave me a hefty reduction on a new Magic Keyboard, so I purchased it! I believe he went above and beyond! I would recommend Apple, especially this location, to anyone!

Rae Ortman

Jun 14, 2022

I went in yesterday to pick up my replacement phone that I had ordered online, and they made sure to offer for me to hangout while the phone updated in case I had any problems. The staff was absolutely amazing, multiple of them kept stopping by to check on me while I waited for the updates. They also made an effort to engage with my 6 year old that was with me. We were there for a bit while the phone updated, which can be tough for a tiny human, but they made sure that she was feeling okay about the wait by showing her some of the new iPads and watches the entire time. Awesome customer service, thank you so much!

Lexi Benner

Apr 1, 2022

Hi! I wanted to share my story with you all to show my appreciation and Gratitude. I am so thankful for the Apple team who helped me with my series 6 watch. Lindsey, Riley, and another manager in charge ( I never got her name) they went over and beyond to help me with my problem. Long story short my one-year-old lost my Apple Watch. I then did an insurance claim on my watch and I got a refurbished watch through my insurance company. I had the watch for three days and it broke. The light display was broken and the speaker was punctured. I called my insurance company and reported the problem and they refused to help me or replace my watch and never refunded me the $150 that I spend getting the “new” watch. I went down to Apple to see if they could help. They sent it to their technician and there was nothing that they could do to fix it. Lindsay and Riley spent a good week and a half to two weeks trying to help me with my problem. After everything was said and done Apple replaced my watch and upgraded me to a series 7. I am overly joyed with their patience, customer service, and overall just being kind! Thank you so much, Lindsay, Riley, and the other lady who was involved! I am forever grateful. Thank you so much for all of your help. I highly recommend Apple. Their customer service ROCKS!

Ashley Senf

Mar 3, 2022

I spent all day trying to fix my MacBook and finally surrendered to making an appointment at the Apple Store. Jesse fixed my laptop in less than 20 minutes and it only took that long because of updates. Thank you so much for your kind, attentive, and prompt service, Jesse!

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Questions & Answers

Apple says my phone needs service but I live 1 hr and 30 min away, can I just walk in and get it serviced?

gary snyder | Aug 23, 2018
Nicole Perez | Aug 23, 2018

Definitely call ahead and schedule an appointment. They do walk-ins but the wait time can vary up to 3 hours +.

Does your store offer classes for the "I phone" ?

marylou anderson | Aug 23, 2018
Jeriah & Wyatt Cheer | Aug 23, 2018

Why, yes it does

Do you need to make a reservation to go into the store or can you just walk in?

brian Schadt | Aug 22, 2020
Sean Fetz | Aug 22, 2020

You can just walk in. You always have to make an appointment whether you call or go in.

Do u guys take iPad 2 for cash?

Maggie Elliott | Aug 22, 2020
George Belo | Aug 22, 2020

No, they only give you credit to use in the store or a apple gift card.

Does the Apple store have any black Friday offers?

Guadalupe Garcia | Aug 23, 2019
jeanne byrnes | Aug 23, 2019

Yes

Am trying to install Adobe Flash Player update, but screen asks for Apple password...how do I get an Apple password?

Tammy Reid | Aug 23, 2018
Scott Crawford | Aug 23, 2018

That's a great question for any employee at the River Park Square store. They are really friendly and I know they would love to help you. Besides, downtown is a great place to check out anyway.

my ipad needs upgraded to ios 12.0 but the upgrade button stays grayed out and wont let me upgrade. can i come in for help

Paul Bethune | Apr 24, 2022
Dante Faulk | Apr 24, 2022

Yes. You can go in or set up an appointment

Can I get help transfering from my iPhone 7 to the iPhone 12 I just purchased online and will pick up tomorrow morning.

Debra Kowalkowski | Aug 22, 2021
Kaylyn Wickham | Aug 22, 2021

Do you have everything backed up on your iPhone 7?

My iPad Air 2 is not charging like it should. Do I need a new iPad or a new battery?

Tanya Compton | Aug 22, 2021
Chris Seim | Aug 22, 2021

I don't think you will get an answer here. This does not link to Apple. You'll probably have to call or go to Apple.

How does one call in for an appointment? Every time I call your phone number (458-8080) I get an auto assistant that doesn't understand me then I get transferred to Texas.

S. Shawn Trissell | Aug 22, 2020
Liam Persons | Aug 22, 2020

Go online and make an appointment. That is the easiest way

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Do have computers in and do I need and appointment?

Cindy Martinez | Aug 22, 2020
Dominick Steen | Aug 22, 2020

Appointment wasn't needed in the morning. They got me in and out within 30 minutes. But I highly recommend making an appointment.

lost my apple iphone.Someone gave another iphone. Can I transfer my contacats into the telephone I waas given?

Evan Armstrong | Aug 22, 2020
Laura Harding | Aug 22, 2020

Tippy might I'd it's cloud backed up. Ask

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Is there any place other than your store to take computer to be fixed?

trish Wuesthoff | Aug 22, 2020
rusty cole | Aug 22, 2020

i beleive best buy is a certified apple repair center

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If I bought AirPods gen.1 how much would it be with taxes

baller shot caller lengend | Aug 22, 2020
Jessica N Jason Bishopp | Aug 22, 2020

Would have to call store for that information

Hi. We use ATT & want iPhone 10 w/ our USA ATT pkg . Then add a Canadian #. I was told we need to buy the phone in the USA & use the e-sim for it. & save the physical SIM for Can.... & set that up after. Is that right? can I do this at your store?

Alexandra Loeb | Aug 23, 2019
Ken Fleishour | Aug 23, 2019

I cannot answer that as I am not a dealership

hello i am now at the Houston airport and I leave about 22. could u bring me an Apple Watch seri 4 nike and I ll pay u here. pls

Juan Pablo Urcullu Farina | Aug 23, 2019
Elizabeth Larios | Aug 23, 2019

I'm not working for tmobile anymore but you can go directly to their website and order directly from their website

How much would it cost to replace a glass screen on a a 9.5 in ipad

Nathan Warden | Aug 23, 2019
ashton carter | Aug 23, 2019

Alot wait till 10 and call for exact price

I disabled my phone for good. Is it free and east to unlock?

Kaylie Moser | Aug 23, 2019
Nichole | Aug 23, 2019

They can help don't know if it will be free. You can also try the cell phone Fix-It place at Northtown Square or North Point Shopping Center

How can I make an appt for us to have a repair? I have a two hour window and then I’m on a plane

steve wittman | Aug 23, 2019
Nichole | Aug 23, 2019

You can walk in and explain your situation. They have helped me without an appointment

Does Apple lease iphones?

Jose Andrade | Aug 23, 2019
Erik Black | Aug 23, 2019

No

If you have a iPhone XR and you forgot your passcode and your face recognition isn’t working, how do you get in your phone. I did everything that apple support said.

Zach Johnston | Aug 23, 2019
Erik Black | Aug 23, 2019

Make appt with genius bar and go into the store.

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Do y'all have airpods in stock?

Davidlorna Jormelu | Aug 23, 2019
Nichole | Aug 23, 2019

They usually do

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I cannot get my iphone 6S Plus camera to switch to front camera I have rebooted it several times and downloaded updates and it still won't switch between back to front (selfie). Is there anything else I can do myself or do I need to bring it in

Mary Freter | Aug 23, 2019
Ken Fleishour | Aug 23, 2019

I would bring it in. My phone switches back and forth only in camera on mode, and that's all I know . . . Sorry, can't help.

Do I have to make an appointment to get help?

Karen Andrews | Aug 23, 2019
Richard Bowles | Aug 23, 2019

You can walk-in. They are very attentive. However, if not an easy fix, then you will need to make appointment for return visit.

How do I confirm my appointment at the Genius Bar?

Sue Simmons | Aug 23, 2019
Donald Iarussi MFA | Aug 23, 2019

Ns

Do they have a machine that places screen covers on phones?

Karlin Goffredo | Aug 23, 2019
Neal O'Neal | Aug 23, 2019

Yes

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Do you sell used Iphones?

Nicole Bell | Aug 23, 2019
Richard Bowles | Aug 23, 2019

No, they don't. You may want to check Craigslist.com or do general search online. I recommend a reconditioned unit.

Do u fix i phone

Ansen Luke | Aug 23, 2018
Neal O'Neal | Aug 23, 2018

Yes, it is best to make a reservation because it can get busy especially on the weekends. Either that or come in when they first open.

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Is the price still $29 for battery replacement on iPhone 6s and newer...?

gcleff11 | Aug 23, 2018
Neal O'Neal | Aug 23, 2018

pport Open menu  iPhone Battery & Power Repair Learn more about iPhone battery and performance iPhone battery replacement If your iPhone issue is covered by warranty, AppleCare+, or consumer law, we’ll replace your battery at no charge. Not sure if you're covered? Check if you have AppleCare+ by entering your iPhone serial number. If your iPhone has any damage that impairs the replacement of the battery, such as a cracked screen, that issue will need to be resolved prior to the battery replacement. In some cases, there may be a cost associated with the repair. See the chart below for battery replacement pricing for all iPhone models. Start a battery replacement iPhone battery replacement pricing iPhone modelIn-warranty or with AppleCare+Out of warrantyiPhone SE, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X$0$29*All other eligible models$0$79

What do I do If my I phone won't unlock and says " I phone is desiabled connect to I tunes".?

thatHappyfamily! OKKPB | Aug 23, 2018
etcharrison s | Aug 23, 2019

https://support.apple.com/ja-jp/HT203122

I need to move an iTunes file from my music account to my iPhone. Can someone help? I also have this file on a flash drive if that's easier?

Debbie Keeley | Aug 23, 2018
Elisa Seeley | Aug 23, 2018

I'm sure the staff at the Apple store can assist you with this. They are very knowledgeable and helpful.

I bought an iphone 6s on craigslist but it is activation locked. I talked to a few people and they told me that there was a way to bypass it but i haven't been successful. Got any ideas?

Brontosaurus Rex | Aug 23, 2018
Stephen Williams | Aug 23, 2018

Call Apple. They can usually help.

Is there an easy way to talk to someone in the store or set up an appointment to do so without calling Apple and spending 30-45 minutes on the phone or just walking in the store and standing around waiting for 30-45 minutes???

Cory Moore | Aug 23, 2018
Stephen Williams | Aug 23, 2018

You can setup appointments online, my daughter does this everytime

I bought an mp3 player and can not figure out how to work it and set music up on it.

Park Manager | Aug 23, 2018
Alicia Kelley | Aug 23, 2018

Most likely need to download itunes to your computer and go from there.

I received 2 auto phone calls last night from an automated source. The caller ID said Apple. The message said that my iCloud account had been compromised and gave me the option of being connected to a support person or calling a number. Is this legit

Shannan Sheldon | Aug 23, 2018
Dade Murphy | Aug 23, 2018

Nerd

iPad purchased new 2013 can I get battery replaced in Spokane and save my contents?

Pam Patton | Aug 23, 2018
Avery Foster | Aug 23, 2018

Save your contents? Maybe. IPAD replacement yes!

Want to set up an appointment to get battery replace in my Macbook Air for Saturday Mar. 10 in the morning but not finding place to set up appointment.

L. Ken | Aug 23, 2018
Avery Foster | Aug 23, 2018

Gotta call Apple customer service. You'll be there all day. Have fun in the queue!

I know you do NOT make them any more but is there any chance whatsoever that there are still Apple Ipods out there that are just do the music. The old style? Husband really isn't wanting something the size of a smart phone.

hal tucker | Aug 23, 2018
Vlad Gritsan | Aug 23, 2018

I would say that Craigslist or eBay would be your best option at this point.

Having issue with Facebook messenger and keeps shut application off

MARGARET M. MYERS | Aug 23, 2018
Dade Murphy | Aug 23, 2018

Check if you need a update for it or Restart you're Phone or Delete the App then Dowloaded again. Tosh Peace

I have a iPad pro that hasn't synced up. It is stuck on that it is disabled. It is a 32gb. please help. I have tried using ITunes and can't get it off that disabled

Donna Roberts | Aug 23, 2018
Donna Roberts | Aug 23, 2018

I tried to set it up from the I cloud. And wasn't able to

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