Address: 600 Stanford Shopping Center Suite 99A, Palo Alto, CA 94304, USA
Phone: +16507092071
Sunday: 12–6PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
Lauren Piraro
Purchasing a mattress is no easy process, but Trevor made the endeavor easy and straightforward. He could answer all our questions and his customer service skills came off as high quality advice from a trusted friend. He provided a buying experience that perfectly balanced being informative while also allowing my partner and I the time we needed to privately talk through our reactions to each mattress without feeling like he was hovering over us the entire time. Thanks for the great experience and we look forward to our new mattress!
Sarah Suk
Walked into the store on a Sunday afternoon without appt. I didn’t know which mattress to buy prior to visiting the store but Peter was super helpful. My husband and I got a chance to lie down on 4-5 different mattresses and really feel the difference between them. We ended up buying a mattress there that day and even got some discount! So glad we didn’t order online without knowing what we want. Highly recommend going to the store in person and have someone help you out. Thanks Peter!!
Enze Li
Jeff is a very helpful and delightful person that asks for mattress firmness and our preferences. He gave us plentiful time to try on and several different options. We ended up buying two pillows and are very satisfied with the experience trying in store!
Clark
I drove nearly an hour to shop at this store and I’ll do it again! After speaking with the friendly staff on the phone I decided to drop by this location and am glad I did. Justin is helpful and friendly. He is exactly who you want to deal with when shopping for personal items such as beds and pillows. Thanks for being so cool Justin, buying cloud-adapt cooling pillows at your store was a breeze :p
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Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past. While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils. Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up. The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
Yes. We design our mattresses to fit most standard size bed furniture and frames. Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit. If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions. If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support. If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart. Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
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