Address: 1701 Arnold Industrial Pl, Concord, CA 94520, USA
Phone: +19258274466
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–6PM
Julie Sullivan
They have excellent customer service. It was a pleasure working with our salesman. We originally ordered a table and 6 chairs, for which we paid in full. When he notified us that the wait time (during Covid in 2021) would be several months longer than expected, he canceled the order at our request, and refunded the charge to our credit card immediately. later we ordered 2 chairs. During the wait, he updated us via email and phone several times on their arrival date. I highly recommend this company.
Tony Majowicz
I have visited this store several times and made several large purchases over the last couple of years and have been very happy with the service, selection, and layout of the store. Unlike many furniture stores that cram every square inch of floor space with pieces, this store has room to breathe and you can imagine how the furniture will look in your space. I have worked with both Jeff and Fionne at the Concord store and they were both extremely helpful. Jeff has more of a hang back style, while Fiona is more … persistent. So whichever type of sales style you prefer, there is someone who will fit your needs. I have had pieces delivered and I have picked up at the store and both were great experiences. The delivery drivers were prompt, careful, and wore booties and masks. When I picked up in store, they were prompt, friendly and carried the piece out to my car and loaded it without question. I am very happy with the quality of the furniture so far. Very high quality leather and solid build in the Andreas sofa. And the wood and build quality of the Mia dresser and nightstand are also quite good. I wouldn’t hesitate to recommend this location and the services of Jeff and Fionne to anyone.
Dan Dahlhauser
Can’t fulfill orders after payment. You will be disappointed. They sold me a couch with custom colors they showed me and I ordered matching pieces and later they tell me they cant do the color. Can’t offer any discounts or alternatives. Would never recommend spending money or coming here The manager said “stuff happens” and can’t help at all.
Sheila Tucker
I have bought several piece of furniture here over the years and they have all held up very well. The service is good and there is a significant amount of inventory to actually see before purchase. As with many things these days, there are supply chain delays, but the store did meet the time frame they hd predicted.
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The delivery team will not be able to take away any old furniture. They'll only be handling the new piece they're bringing in. Please make sure the room is cleared out ahead of time. Thank you for your question!
no idea
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